Job Type Part-timeDescription
- Greets customers at the cashier window in a pleasant and professional manner.
- Computes customer bills.
- Receives cash, checks and credit card payments from customers, records amount received.
- Makes change and issues receipts to customers.
- Provides cash refunds or credit memos to customers for returned merchandise.
- Operates cash register.
- Reconciles cash drawer daily.
- Refers customers who have questions about the work performed, additional maintenance, or repairs etc. to the service advisor or other appropriate individual.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Maintains and files repair orders, parts invoices, rental forms; lists missing documents.
- Closes all open invoices.
- Assists service and parts department with telephone coverage.
- Provides clerical and secretarial assistance to parts and service departments.
- Works with department manager to keep abreast of new products and services offered, their features and value, and any changes in price.
- Maintains a professional appearance.
- Keeps work area neat and clean.
- Performs other duties as assigned.
Requirements
- High School Diploma or equivalent experience
- Possess excellent written and verbal communication skills.
- Ability to read and comprehend instructions and information
- Ability to work well with the public
- Has a clear and pleasant speaking voice, needs to speak and understand English well, bilingual a PLUS
- Qualified applicants should have a professional appearance, and reliable transportation
- Must be self-motivated, honest, and dependable
- Ability to handle cash and process credit card and checking transactions
- Has basic skills using Word and Excel, and the ability to learn Dealership software programs
- New hire is subject to drug test and background check.
*Entry Level Office position, training provided. Starting pay is $17.00 per hour.High-energy, positive, out-going individuals with strong verbal communication skills WILL succeed at the Ted Britt Automotive Group. We promote from within so we are looking for long-term employees who wish to move up and grow!!Great job for college students, easy access to NOVA Community College.Part Time- 16 hours a week.Opportunity for more hours if shift coverage is needed or if additional office support is needed.Must be able to work Saturdays.