Location: Livermore,CA, USA
Livermore Maserati Alfa Romeo Ford and Lincoln is currently seeking a Service and Parts Cashier Clerk. Qualified candidates must be well groomed,professional in appearance and behavior, demonstrate excellent telephone communication skills, Communicate clearly with our guest in person and be able to effectively handle multiple calls and or customers a the same time. BENEFITS: Paid training and development Medical, Vision and Dental Benefits 401(k) with company match Paid Holidays Employee appreciation lunches Employee bonus for referrals Free College Education Courses for Employees and Immediate Family Employee discounts Excellent culture Room for growth RESPONSIBILITIES: Calculate the customer's bill using the dealership's computer system Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket Make change accurately and issue receipts to customers Answer phones and direct consumer to the proper department and follow up in a timely manner Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies) REQUIREMENTS: Experience with Microsoft Office suite is a plus Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance Willing to submit to a background check prior to employment