Description Provides friendly, excellent service to customers while seating guests, settling guest checks and other miscellaneous duties as assigned while working in assigned outlets. ESSENTIAL DUTIES AND Responsibilities:
- Greets and rings all customer checks on cash register, handles payment and accurately gives change back to customer
- Accurately maintains balance of cash register and restaurant checks
- Records all tips collected from credit card and comps charges
- Seats guests
- Handles and solves any concerns and questions from customers; seeks supervisor intervention as appropriate
- Prepares all food items from standardized recipe, as needed, while working in assigned outlets
- Performs cleaning duties as required and/or assigned
- Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same
- Performs the duties of a Club Premier Service Host, Food Server, Steward, Server Assistant, Coffee Bar Attendant or Cook as needed in assigned outlets
- Other duties as assigned
KNOWLEDGE, SKILLS, AND EXPERIENCE: Required
- Must be 17 years of age
- Must possess a pleasant personality
- Professional appearance as outlined in the Prairie Band Casino & Resort Team Member Handbook
- Must be able to work both independently and as a member of a team
- A record of satisfactory performance and reliability in all prior and current employment
Preferred
- Prior cash handling and cash register experience
- High school diploma or GED
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
- Physically mobile with reasonable accommodations
- Respond to visual and aural cues
- Must be able to read, write, speak, and understand English
- Must be able to operate in mentally and physically stressful situations
- Ability to coordinate multiple tasks while still maintaining priorities and organization
- Able to accurately and quickly process all cash transactions
- Able to tolerate areas containing secondary smoke
- Must be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly
Indian Preference Exercised Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort's hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.