The Cashier's main responsibility is to focus on the Guest Centric service model of Fuzzy's Taco Shop. They are required to be engaged throughout the ordering process, payment transaction, dining experience, and departure of every guest. Additionally, they are responsible for the cleanliness and effective floor maintenance of the entire front of the house.They are the face of each and every Fuzzy's location.Reports to: Owners/Operating Partners, General Manager, other members of Management TeamBasic Job Tasks
- Greet EVERY guest entering the establishment in a timely manner, with a warm, friendly and inviting demeanor
- Correctly take orders using the appropriate POS systems
- Recommend (upsell) items with every order to increase store profits •Receive payment by cash, credit cards, Rewards app, gift card or management specified vouchers
- Issue receipts, refunds, credits, or change due to guests
- Issue and redeem gift cards, coupons or other promotional incentives •Maintain the organization and stocking of products, and cleanliness of the Front of the House in its entirety
- Direct guest complaints to management, answer questions and provide necessary information to management
- Calculate and balance cash drawer at the end of each shift (as necessary) •Ensure the completion and accuracy of Call-in and Online orders from point of sale to guest pick-up