Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment. About Us: As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfill one promise to all of our guests, To create special experiences one guest at a time. If you would like to be part of the amazing team of people it takes to fulfill this special promise, Saratoga Casino Hotel welcomes you to apply! Your Role: Our successful Concession Workers promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed. Keys to Success in this Role:
- At least 18 years of age
- Previous experience in restaurant and/or fast food environment preferred.
- Serves guest in a friendly and efficient manner.
- Operates POS System and makes accurate cash and financial transactions.
- Prepares all settlement paperwork in a consistent and organized manner.
- Accurately records all F&B revenues and corresponding receipt of money, credit cards, and complimentaries and coupon settlements.
- Serves menu items in predetermined portions.
- Prepares coffee/tea specialty drinks in accordance with recipe standards while working in Perks Café.
- Relays orders to main kitchen and acts as a runner to replenish the line as needed.
- Restocks all items and products in area as needed.
- Prepares inventory of area and orders necessary stock.
- Ensures that work area is clean and sanitary in accordance with Health Department Codes.
- Monitors alcohol consumption by guest, adhering strictly to SCH policy and NY State Law.
- Relays all guest compliments and complaints to F&B Managers and Supervisors.
- Promotes outstanding relations with all guests and peers.
- Able to lift and carry 40 lbs. repeatedly.
- Able to stand and walk for 6-8 hours.
- Ability to work flexible schedules due to the needs of the business, including evenings, weekends and holidays.
Why Saratoga Casino Hotel?
- Competitive wages and benefits (Health, Dental, and Vision)
- Retirement Plan
- Long term opportunities for growth and advancement
- A robust employee recognition program with an annual awards dinner
- Discounts here and at other local retail stores and service providers
- Team Member celebrations for holidays and other special events
- Hands for Hope- voluntary program for Team Members to dedicate their time to help uplift causes and organizations that have a positive impact on our community
- Delicious FREE meals in team dining!
- And so much more!