Year Round
RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?:- Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents.
- Discounted rates at non-Alterra-owned Ikon Pass destinations.
- Free golf and health & recreation center membership for eligible employees and their dependents.
- Vacation and sick time for eligible employees to rest, relax and recharge.
- Generous discounts on food & beverage, apparel, and outdoor gear.
- Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more.
- 401(k) plan with generous company match.
- Paid parental leave of up to 6 weeks for eligible employees.
- Employee housing (subject to availability).
POSITION SUMMARY:Sugarbush Resort is seeking a Catering Sales & Event Representative to join our team! The Catering Sales & Event Representative is responsible for servicing group-related events including weddings, SMERF, corporate, and association business. Plan and execute weddings, conferences, meetings, banquets, and ski groups, including detailing and coordination of Banquet Events Orders, Group Resumes, invoicing, and lodging manifests two weeks prior to arrival. Candidate would be the liaison between client, onsite staff, and banquet manager leading up to and during the event.
RESPONSIBILITIES:- Timely communication with clients to detail all aspects of event requirements.
- Identify up-selling opportunities where applicable.
- Adhere to event contract for key due dates and contracted minimums.
- Detail and communicate Banquet Event Orders (BEOs) with customer and events team.
- Greet clients for property tours, menu tastings, check-in times, and event rehearsals.
- Fulfillment of ticket orders and the creation/printing of actual lift tickets, rentals, and equipment vouchers for all group market segments.
- Manage and track group room blocks. Communicate rooming lists, individual call-in or online bookings with the Reservations team.
- Participate in weekly BEO meetings and coordinating event needs with food and beverage, lodging, facilities, and mountain operations departments.
- Act as onsite coordinator with a focus on timeline management, overseeing of event setup, and effective problem solving when necessary.
- Track all communication in applicable CRM System (Delphi) and keep Assistant Director of Catering informed on all group progression.
- Timely communication with all departments about upcoming group arrivals.
- Responsible for collection deposits, financial reconciliation, and invoicing.
- Work with the other sales team members, as designate by the Director of Sales and Assistant Director of Catering when called upon to maximize total team productivity and customer service.
- Support other team members as required.
- Support the Sugarbush Vision and Values.
- Other responsibilities will include assisting the group sales team in winter with contracts, tickets, and rooming needs.
- Trade Show support if needed.
QUALIFICATIONS:- Minimum one year's conference planning/hotel experience required.
- Experience in wedding and event planning is preferred.
- Highly motivated, enthusiastic, and willing to accept constant challenges.
- Applicant must be pro-active, self-starter, and able to work autonomously.
- Ability to handle multiple projects simultaneously and to schedule, organize and establish priorities.
- Ability to work in a fast-paced environment and follow through with assigned tasks. Have an amazing attitude and the ability to have FUN.
- Strong computer skills.
- Excellent oral and written communication skills.
- Work schedule includes weekends, evenings, and holidays.
- Some lifting required.
- High attention to detail is critical for this position.
- Accounting skills are a plus.
Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.English