Job Title: Catering Staff MemberDivision/Department: Rail Events Production/Front of HouseReports To: Front of House & Business ManagerType of position: Non-Exempt/HourlyEmployee Classification: TemporaryCompensation: $16/hourJob Summary: The Catering Staff Member position works with the Front of House & Business Managers, and Catering Supervisor acting as a catering staff representative assisting with the execution of hot chocolate catering duties associated with the event.Essential Duties and Responsibilities:• Assist in preparing, pouring and delivering of hot chocolate to the train for each departure• Become familiar with state, local and REP food safety regulations and procedures• Become familiar with REP catering equipment, timing of production and delivery procedures• Assist in general care of catering area, including keeping a clean and orderly space• Assist with top of day, during event and end of day prepping and cleaning of catering areas• Acquire knowledge of on-board experience, performance highlights, and venue facility• Works with the entire event team to maintain a positive, enjoyable, and rewarding environment for all staff and passengers• Other duties as assignedWork Environment• Able to work in cold, snowy or otherwise inclement winter weather• Ability to work weekends and evenings• Varied schedule requiring evenings, weekends and overtime• Majority of time spent on feet• Able to stand and walk on uneven or unsteady surfaces aboard a moving train• Workday is spent in and around active railroad yard(s)What's in it for you?
- Join the cast and crew of a one-of-a-kind Broadway-stye performance on a moving train
- Amazing opportunity for folks starting out in their theater career
- Serve others and create a world of make believe and magic
- Great industry pay and a chance to build upon your theater network and make lifelong connections
- Enrich and positively impact the holiday experience for all - big and small
- Be part of an inclusive team in a supportive environment with high expectations for self and your fellow teammates
- Catered meals for 5-show days
- Comp tickets for your friends and family
- Potential for end of season bonus
The Polar Express Train Ride is an immersive production on a moving train that brings rewarding experiences to our employees. Being part of the Front of House team is an excellent opportunity to learn the business side of a production and be the first interaction our guests experience. The high-energy logistics of moving folks through parking, the box office, waiting areas and onto their departure on time with all the amenities needed for the production is extremely rewarding, knowing guests are on their way to making lasting memories with loved ones. The Front of House team is also an integral part of providing customer service to our guests and support to cast and crew on the ground.With a total cast, crew and front of house employees of 60-75 people onsite every day and the possibility of over 2,000 guests, our days can be chaotic. With such a fast-paced environment, the team at Rail Events Productions takes care to properly support and teach everyone the best ways to accomplish their jobs. We strive to build a space where employees are safe and encouraged to grow throughout their time with the company. Knowing we work long days throughout our season we do our best to support our local teams through the busy schedule that is our holiday season.Requirements
- Catering and special events experience preferred
- Ability to problem solve, in real time, in a live performance environment
- Highly organized and detailed oriented
- Possess a well-spoken manner in personal communications
- Be physically capable of lifting heavy objects
Salary Description $16 per hour