CDBG and Housing Clerk
: Job Details :

Salary: $31.99 - $34.35 Hourly Location : Madison, WI Job Type: Full time (1.0FTE) Job Number: 2024-00522 Department: Human Services Department Opening Date: 11/22/2024 Closing Date: 12/13/2024 11:59 PM Central FLSA: Non-Exempt Bargaining Unit: 720 Description The Dane County Department of Human Services has a current vacancy for a full time (1.0 FTE) CDBG and Housing Clerk. The Eligibility List created will be used to fill future vacancies over the next six (6) months. Equity, Definition and Examples of DutiesCOMMITMENT TO EQUITY AND INCLUSION As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women and racial and ethnic minorities, and persons with disabilities are especially encouraged to apply. DEFINITION Under the supervision of the HAA Human Services Manager (CDBG Unit), and in partnership with the HAA management team, this position assists with the compliance administration of multiple programs funded by the federal U. S. Department of Housing and Urban Development (HUD) and the State of Wisconsin via grant award processes by conducting environmental reviews, servicing loans funded by CDBG/HOME dollars, and contract funding/packaging/routing functions for the division. In addition, supports the Housing Stability Unit with administrative tasks related to the administration of division-funded programs. EXAMPLES OF DUTIES Conducts environmental reviews, services loans funded by CDBG/HOME dollars, processes invoices, and packages and routes contracts developed by program specialists. Coordinates responses to calls and correspondence received by the HAA Division, and information requests for contracted agencies and with other county departments. Assists with community meeting/staff meeting logistics. Conducts additional special projects and project management support as assigned by the HAA management team. Provides administrative support for HAA commissions and committees in partnership with HAA staff. Education, Experience & Special RequirementsEducation, Training and Experience: Any combination of education, training, and experience equivalent to a High School Diploma/GED and five (5) years of varied office experience. Additional credit will be awarded for an Administrative Assistant Associate's degree, two (2) years of post-secondary education, and/or marketing experience. Individuals who meet the minimum qualifications must also pass a Microsoft Word and Excel test with 70% accuracy. (Current Clerk/Clerk Typist III does not have to test. Employees who have been in a Clerk III position prior to 8/6/17 will have to test.) Strongly Desired Competencies: Experience handling public inquiries. Understanding of social media and experience working with websites and IT professionals. Project management skills. Responds well under pressure with strict time limits and multiple deadlines. Individuals are required to make reasonable decisions and take action within their scope of duties with minimal input from their supervisor. Exceptional customer service skills - polite, respectful, timely, humble, and a reverence for the public/stakeholders. Familiarity with HUD systems (IDIS/HEROS), MUNIS, Canva or other graphics media generating platforms, and/or any loan servicing software. Special Requirements: Must have a valid driver's license or access to reliable personal transportation or equivalent. Availability to attend monthly evening meetings is required. Certifications: The ability to serve as a Notary Public. If the applicant does not already have this certification, it can be achieved after hiring. Background Check Statement: Some positions may require a criminal background check which can include fingerprinting due to the nature of the job's responsibilities. Wisconsin's Fair Employment Law, s. 111.31 - 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record. However, Dane County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history (e.g., the nature of the crime and its relationship to the position, whether hiring, transferring or promoting an applicant would pose an unreasonable risk to the business, its employees, customers and vendors, etc.) Management reserves the right to make employment contingent upon successful completion of the background check. Physical and Environmental Work Requirements: Professional office work environment. Work involves walking, sitting, standing, bending, stooping, twisting, turning, lifting, carrying, pushing, pulling, grasping, and reaching within normal ranges. Ability to lift and move a variety of work-related materials weighing up to 25 pounds (with/without assistance). Prolonged computer and phone use. Manual dexterity using fine and gross motor skills. Ability to speak and be heard by others. Ability to see and hear within normal ranges with or without corrective devices. Availability to attend monthly evening meetings is required. Knowledge, Skills & Abilities Must maintain confidentiality of budget, personnel, and client information in the performance of assigned duties. Knowledge of modern office practices, procedures, and equipment. Excellent organizational, administrative/secretarial, program and project management skills. Proficient computer literacy in Microsoft Office Suite applications (e.g., Outlook, Word, Excel, Access, PowerPoint, Adobe Acrobat) and desktop publishing techniques. Knowledge of basic office machines (e.g., copiers, printers, faxes, transcription equipment). Excellent interpersonal, written, and verbal communication skills. Deadline-oriented, inquisitive, with great follow-up and reporting skills. Ability to analyze procedures and recommend appropriate changes. Ability to problem solve independently. Become a part of the Dane County Team! We offer a wide range of benefits including fully paid dental and HMO health insurance premiums for full time employees/pro rated for part time employees. The County will also provide contributions towards POS health insurance premiums and short/long term disability. Additional benefits available include long term care, vision coverage, flex spending account and deferred compensation programs paid in full by the employee and a wellness program. For further details on insurance benefits visit Bilingual Pay: Employees who work in bilingual designated positions receive an additional $2.00 per hour. Undesirable Hours Premium Pay: Employees may receive undesirable hours pay of $2.00 for anytime worked between 6:00 p.m. and 6:00 a.m and for anytime on Saturday and/or Sunday. (not applicable with all employee groups). Paid Parental Leave: Dane County also provides 12 weeks of paid parental leave for birth or adoption of a child. Caregiver Leave: Dane County offers 80 hours of paid leave to care for an ill family member. Telecommuting: Telecommuting allows employees to work remotely for all or part of their workweek. Dane County considers telecommuting to be a viable, flexible option when both the employee and the job are suited to such an arrangement. Dane County will permit telecommuting when it benefits the productivity of the employee and their department and if determined by employee's department that telecommuting is not detrimental to either the County or the employee. Student Loan Forgiveness: If you are employed by a government or not-for-profit organization, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness (PSLF) Program. WI Retirement System: Employees hired after 7-1-11 must be expected to work a minimum of 1200 hours annually to be enrolled in the Wisconsin Retirement System when hired. Like our Facebook page: Dane County participates in E-Verify. For more information see the Notice of E-Verify Participation and Right to Work posters here and then the 'here' links to this page: 01 Do you have five (5) years of varied office experience? If so, please explain. 02 THIS QUESTION IS GRADED. Please describe the education, training, and work experience that has acquainted you with a government office, particularly those areas focused on public safety, social services, human services delivery, and the development of environmental reviews. Provide concise but specific information that includes time periods, your role and job duties, your span of responsibility, and any of your accomplishments. 03 THIS QUESTION IS GRADED. A key responsibility for this position is compliance administration of multiple programs operating under tight deadlines. Please describe the experience you have performing a variety of complex tasks under the pressure of tight deadlines and the experience you have with conducting public-facing interactions to provide services, or to respond to inquiries in your work (i.e., elected officials, advocates, vendors/grantees, or the general public in need of assistance). Please also include your philosophy and strategy for dealing with people who may be demanding or experiencing a high level of stress when they approach you for assistance.Be sure to describe any experience you have handling confidential information, including the type of confidential information you handled and the restrictions associated with the sharing of that information. 04 THIS QUESTION IS GRADED. CDBG and Housing Clerk responsibilities often involve the use of electronic files or databases. Please describe any training and experience you have had organizing and tracking large amounts of data, tracking project action items and deliverables, using computer software programs, and/or managing the storage and organization of electronic documents and data to be accessed by several users. Describe your experience carrying out these responsibilities in a paperless environment. Required Question