Job Type Full-time Description SUMMARY Queen of Angels Catholic Cemetery, Inc., the Cemetery, seeks a Cemetery Manager for the State licensed Queen of Angels Catholic Cemetery in Winter Park, Florida. This position will oversee operations by exercising demonstrated knowledge and experience in a manner which is in keeping with Catholic teachings and with a pastoral tone of balancing ministry over business. Expectations include: • Creating and sustaining an environment of exceptional service to the families and communities served through the Cemetery • Creating and executing sales and marketing campaigns • Creating and sustaining a mutually supportive teamwork environment for all Cemetery Staff • Sustaining a high quality of landscape and grounds maintenance • Exercising good stewardship over the Cemetery's financial and physical assets • Sustaining compliance with State regulations and rules The Cemetery Manager will play a vital role in recruitment, onboarding and all HR & Payroll actions for the Cemetery Staff. The Cemetery Manager will report to the Diocesan Director of Cemeteries and be further accountable to the Company's Board of Directors. The Diocese of Orlando four core values lay the foundation for the work performed by employees. 1. Authenticity : Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living 2. Respect: Affirming each person's God-given dignity and uniqueness. 3. Courage : Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly. 4. Commitment : Individually and collectively, we are steadfast to the team and its purpose. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:
- Oversee the management of resources and day-to-day operations of the Cemetery
- Collaborate in the development of and execution of strategic plans, financial targets, marketing plans, and implement growth strategies to improve financial performance
- Accomplish periodic goals of revenue, expenses and lead generation
- Knowledgeable of market conditions and competitor strengths/weaknesses
- Regularly inspect facilities and grounds to ensure all are properly prepared, secured and maintained
- Develop relationships with clergy and parish staff through frequent contact.
- Proficiency in the use of CemSites cemetery management application suite
- Assure that record keeping is in accordance with State regulations, prepare for periodic State Inspection, and respond to questions and resolve issues raised during periodic State Inspections
- Implement and manage internal controls and procedures
- Select and purchase all necessary material for operations within budgetary guidelines
- Ensure safety through compliance with Diocesan risk management guidance
Requirements QUALIFICATIONSEducation and Experience Bachelor's degree from an accredited college or university in Business Administration or similar field is required; 3 to 5 years of managerial, supervisory and administrative experience. No less than five years of experience in the cemetery profession with three or more years managing people and effectively managing budgets and expense control Other Skills and Abilities • Knowledge of the Catholic faith, rituals, and traditions; especially those relating to end of life, funeral, burial and our hope in the Resurrection • Participating member in good standing of a Roman Catholic faith community • Demonstrated experience of being able to earn the confidence of those with whom this individual collaborates and coordinates information, including leaders of the Diocese, leaders of Parishes, the Diocesan community, community business owners and community leaders • Strong interpersonal, supervisory and customer service skills • Possesses the ability to interact effectively in a broad range of situations and deal with the pressure of limited time and changing conditions • Self-motivated with the ability to think strategically and work independently • Bilingual English and Spanish a plus • Demonstrated proficiency in Microsoft Office applications • Possess good communications (oral and written) and listening skills Working Conditions and Physical Requirements • The working hours of this position are not limited to an 8-hour day • This person will need to be available to work in the evenings and weekends, as needed • Must be willing to work in conditions of stress and function well under pressure • Standing and walking on uneven surfaces • Occasionally lift up to an estimated maximum of 100 lbs. on an individual basis; frequently handle up to 50 lbs. • Stooping, crouching and kneeling • Reaching forward and overhead