Central Dispatch - Telecommunicator & Calltaker
: Job Details :


Central Dispatch - Telecommunicator & Calltaker

City of Owensboro, KY

Location: Owensboro,KY, USA

Date: 2024-12-01T06:16:26Z

Job Description:
Salary : $50,211.20 Annually Location : Owensboro, KY Job Type: Full time Job Number: 2024-00049 Department: OPD, Central Dispatch Opening Date: 11/12/2024 Closing Date: 12/6/2024 12:00 PM Central DescriptionMANDATORY TESTING ON DECEMBER 17THTest Notice and Information will be emailed to applicant. Operates communication equipment to receive calls for assistance, and dispatches personnel and equipment to emergency scenes. Provides public safety communication support to citizens and public safety primarily for the following Departments: Owensboro Police, Daviess County Sheriff, Owensboro Fire and Daviess County Fire. In order to ensure productive, safe, efficient, and customer oriented administration of generally accepted public communication practices under the direction of designated management in accordance with applicable policies, procedures, and laws. Examples of Duties Primary Essential Functions include but not limited to: Provides communication support, including but not limited to: operates a multi-channel two-way radio, multi-line telephone system CAD system, LINK/NCIC terminal (if NCIC certified) and TDD equipment; receives incoming emergency and non-emergency calls; analyzes calls to determine nature and type of problem; prioritizes calls; calms hysterical callers; obtains pertinent information; assists in resolution of the situation; transfers callers and/or relays messages; monitors medical calls; bridges language barriers with non-English speaking callers; communicates with emergency personnel to ensure necessary information is provided and obtained; maintains status of all emergency personnel to ensure location is always known; activates alarm system to notify emergency personnel to respond to emergency situation; logs radio traffic, fire information, and other necessary information; queries information as requested by management; enters, modifies, cancels, clears, and maintains data; processes, maintains, verifies, prepares, and files warrants or other warrant-related documentation; runs, prepares, and/or maintains various clerical documents, including roll call, shift reports, records reports, timesheets, absence reports, callout lists, emails, and active juvenile lists; proofs information (e.g., checks items on pawn shop list for stolen items; checks subjects on jail roster for those with active warrants); performs general office duties; and carries out special projects. Typical Qualifications Must have the time of application:
  • High School Diploma or GED
  • Associate Degree preferred but not required
  • Valid Driver's License
Supplemental Information Provided benefits include but are not limited to: Health Insurance Group Life Insurance Wellness Program Retirement Paid time off includes, but is not limited to: Vacation Sick Time Holidays (for eligible employees) Benefits are subject to change. 01 What is the highest level of education you have completed?
  • High School Diploma or GED
  • at least 60 hours of College
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
02 Do you have a valid Driver's License?
  • Yes
  • No
Required Question
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