Location: Rochester,MN, USA
Continental Properties is looking for a Centralized Leasing and Administration Specialist. As the Centralized Leasing and Administration Specialist, you will provide administrative support that elevates the customer's experience, specifically during the move-in process with paperwork collection. You will review customer information and demographics to ensure accurate data entry that informs Continental's future development opportunities. You will communicate verbally and online with customers to support the move in process. Additionally, superior customer service skills are needed when working with customers to follow up on concerns, leasing paperwork, and renewals. You will communicate with onsite teams daily. You will report to the Manager of Centralization and support multiple communities within your assigned portfolio.
Ideally this candidate will live in the Minneapolis/St. Paul Market to provide in-person support as needed. This position can work fully remote with a periodic visits to our home office in Menomonee Falls, WI and the communities you support as well. We are considering internal and external candidates for this position and are open to the team member working remotely, as long as they live within one of the primary markets we operate in or have worked with Continental for more than two years.
Essential Responsibilities:
Skills for Success:
What Sets Us Apart:
Continental Properties is a great place to work, as evidenced by our consecutive Top Workplace awards. Here are some of the reasons that our team members vote for us as a Top Workplace:
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities.
For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team