Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient's well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic.We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures-all focused on the common goal of nurturing the health of those we serve.Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions.Are you looking for an opportunity to help set a new standard for Primary Care, one based on the quality of care, not the quantity of patient visits? Kinwell is hiring a Certified Medical Assistant to join our clinic in Spokane Valley, WA. We bring agility to work every day and thrive in the opportunity to create something refreshing and new. This is where you come in. The Certified Medical Assistant at Kinwell assists with prepping charts for daily appointments, managing the patient's appointment schedule, maintaining the cleanliness and supplies in the patient exam and waiting area, communicating patient status and needs to the clinician and assisting with check-out and follow up duties for patients. This important support role is fully responsible for managing all aspects of the patient greeting and check-in. The Certified Medical Assistant works under direct supervision of a healthcare practitioner to use their clinical knowledge and skills to assist in meeting the healthcare needs of our patients.What you'll do:
- Greet patients and prepare them for physical examinations, including obtaining vital signs, weight, height, reviewing medications and medical history, allergies, and performing all ancillary tests required.
- Assist physicians during examination and treatment.
- Maintain supplies, clean rooms and equipment, and stock rooms with required supplies.
- Operate and maintain autoclave machine in accordance with policy and procedures that meet all regulatory requirements.
- Maintain and operate all clinical equipment including calibration and record keeping in accordance with the current policy and procedure and manufacturers recommendations.
- Perform ancillary testing and tasks as ordered by the supervising practitioner.
- Assist in surgical tray set up and injury or acute care as directed by the treating physician.
- Maintain the lab supplies, equipment, rapid testing and all required record keeping, and quality assurance duties as required by CLIA.
- Dispense medications and appliances, applying bandages, dressings and splints as ordered by the physician.
- Assist in maintaining a neat, clean and orderly appearance in the center throughout the day.
- Assist PCC with managing clinic and clinician schedules to maximize efficiency.
- Facilitate daily huddle review of visit schedule for any patients requiring assistance from multiple care team resources or who have special needs or considerations for a successful visit.
- Follow HIPAA guidelines and safety rules as outlined in training.
- Attend and participate in team huddles, center staff meetings, ongoing training.
- Perform all duties to achieve or exceed established and desired service standards and create a delightful patient experience before, during and after the visit.
- Perform other duties as assigned by leadership.
What you'll bring:
- Associate's degree and 3 years' experience or 5-years' medical assisting experience in a clinic setting.
- Washington State Medical Assistant Certified or Medical Assistant Interim certification, WA State Only.
- Clinical competencies to perform the duties of a Certified Medical Assistant.
- Experience using EPIC.
- Current BLS certification from American Heart Association (AHA) or Military Training Network (MTN) is strongly preferred.
- Customer service skills to ensure an enjoyable and pleasant check in, check out as well as pre and post appointment interaction.
- Excellent phone communication and ability to gather history and current conditions from patients prior to appointments.
- Skilled in operating computer in a Windows environment utilizing Outlook, Work, and Excel.
- Excellent verbal and written communication skills.
- Ability to interact effectively with associates and management at all levels.
- Independent decision-making skills and ability to influence others to resolve issues.
- Ability to work as a member of a team or independently without supervision or direction.
- Demonstrated ability to exercise judgment to handle sensitive and confidential information in a discrete and professional manner.
- Ability to work in a fast-paced environment while maintaining strong attention to detail.
- Excellent critical thinking, flexibility, problem solving and communication skills. (Preferred)
- An interest in growing and developing skills and knowledge to be able to take on larger tasks or roles. (Preferred)
Vaccine Requirement Kinwell currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza, COVID-19, and Hepatitis B vaccines. Healthcare providers may also be subject to CDC recommended vaccines.
Working Environment Work is performed within a clinical setting with frequent patient interactions. Standard office conditions with frequent use of computer, phone and medical record systems.
Physical Requirements The following have been identified as essential physical requirements of this job and must be performed with or without accommodation: Ability to stand for long periods and move freely within the clinic setting. Ability to exert up to 25 lbs. of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Ability to keyboard and to communicate clearly and understandably in person, and over the telephone.
What we offer:- Paid Time Off & Paid Holidays
- Medical/Vision/Dental Insurance
- Personal Funding Accounts (HSA, FSA, DCA)
- 401K
- Basic Life Insurance
- Disability-Short Term and Long-Term
- Supplemental Life and ADD&D
- Education & Development
- Employee Assistance
- Passport Discount Program
Equal employment opportunity/affirmative action:Kinwell is an equal opportunity/affirmative action employer. Kinwell seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.If you need an accommodation to apply online for positions at Kinwell, please contact Kinwell Human Resources via email at ...@kinwellhealth.com.The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience.
National Salary Range:$46,000.00 - $69,000.00