Join Our Team: Delivering Excellence in Automotive Service and Customer Care with Timbrook Automotive at our Chambersburg Hyundai dealership! We are seeking a motivated and knowledgeable individual to join our team as a Wholesale Parts Counterperson. As a vital member of our automotive parts department, you will be responsible for providing exceptional customer service and efficiently handling parts inquiries and sales. Key Responsibilities
- Greet customers in a friendly and professional manner, creating positive experiences and relationships.
- Handle customer inquiries via phone, email, and in-person, providing accurate information on product availability, pricing, and specifications.
- Utilize computer systems and software to look up parts and process transactions.
- Process orders, ensuring accuracy in part numbers and customer details.
- Proficiency in using parts catalogs and inventory management software..
- Communicate effectively with other team members and departments.
- Provide technical support to customers, helping them with product applications and troubleshooting.
- Keep the parts counter and storage area organized and clean. Share housekeeping responsibilities throughout the dealership when needed.
- Stay updated on new products, services, and promotions.
- Handle returns and exchanges in accordance with company policies.
- Strong knowledge of automotive parts and accessories.
- Parts deliveries
- Other duties as assigned.
Skills & Qualifications
- High school diploma or equivalent; vocational training in automotive technology is a plus.
- Previous experience in an automotive parts environment, preferably in a wholesale setting is a plus.
- Strong knowledge of automotive parts and accessories.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Detail-oriented with good organizational skills.
- Proficient computer skills, including familiarity with parts lookup software.
- Ability to lift and move heavy objects (up to 50 pounds) as needed.
- Valid driver's license and a clean driving record.
Benefits
- Competitive salary based on experience and qualifications.
- Health, dental, and vision insurance.
- Voluntary benefits.
- Retirement savings plan.
- Paid time off and holiday pay.
- Employee Discounts
- Collaborative work environment.
If you are passionate about automobiles and have a strong desire to provide top-notch service to customers, we want to hear from you! We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.