Job Title: Charlotte's Team Member (Full Time)Job OverviewAs a Full-Time Team Member at Charlotte's Coffee House, you will be a crucial contributor to our dynamic team, ensuring smooth daily operations across our flagship locations. This role requires versatility and dedication, as you will be fully cross-trained in various café and kitchen functions, including barista, kitchen expediter, food preparation, cashiering, and customer service. Your primary goal will be to create a welcoming environment and exceptional experience for all our guests.Key Responsibilities
- Deliver outstanding customer service, anticipating and addressing guest needs promptly.
- Prepare and serve high-quality coffee, beverages, and food items in adherence to our quality standards.
- Ensure accuracy and quality in all food orders by coordinating kitchen and front-of-house service.
- Operate the cash register, process transactions, and handle cash securely
- Perform opening and closing procedures to ensure both locations run efficiently
- Maintain cleanliness and organization of all work areas, including dishwashing, sanitizing, and restocking
- Manage inventory levels, food orders, and proper storage, adhering to all health and safety regulations
- Foster a team-oriented atmosphere, collaborating effectively with colleagues to solve problems and maintain service flow
Qualifications
- Strong communication skills and a positive, team-focused attitude
- Ability to multitask and adapt in a fast-paced environment
- Flexibility to work across different roles and shifts, including weekends
- Excellent organizational skills, particularly with food presentation, quality, and cleanliness
- Previous experience in café, kitchen, or customer service environments is preferred but not required
- Knowledge of food safety and kitchen hygiene practices is a plus
- Must be 18 years or older
Perks
- Competitive hourly wage, including tips
- Free gym membership for employees who attend at least ten sessions per month
- Medical benefits eligibility after 90 days
- Yearly raises based on performance
- Flexible working hours and opportunities for growth within the company
- A supportive, team-oriented workplace
Benefits
- Yearly performance-based raises
- Complimentary gym membership
- Medical benefits after 90 days
- Opportunities for career advancement
Compensation: Starting at $14 per hour + tips (average $3-$7 per hour)Location: Charlotte's Coffee House - Downtown & Uptown LocationsJoin the TeamPlease join Charlotte's Coffee House, where we're passionate about creating a warm, welcoming atmosphere and delivering exceptional service. If you're looking for a role that offers variety, growth opportunities, and the chance to be part of a collaborative team, apply today!