Location: Orlando,FL, USA
Check-In Administrator
The Check-In Administrator will support the Federal Emergency Management Agency (FEMA) to support disaster response operations and manage temporary facility support services. A Check-In Administrator is responsible for managing the check-in process for guests or customers at a facility, such as a hotel, resort, or event venue. Their primary role is to ensure a smooth and efficient check-in experience for guests. The Check-In Administrator greets arriving guests, verifies their identification, and retrieves reservation details to initiate the check-in process.
Compensation & Benefits:
* Estimated Starting Salary Range for Check-In Administrator: $26.00/hour
* Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.
Check-In Administrator Responsibilities Include:
* Leads and provides desk services such as check-in, check-out and data management
* Adheres to Quality Assurance and Quality Control, SOPs, and Site Manager guidance and direction
* Organizes onsite personnel, staff, subcontractors, and occupants during tasks that require the check-in/check-out process to ensure accountability and safety protocols are followed
* Ensures all personnel follow guidelines during check-in/check-out process
* Provides daily reports and logs to Site Manager
* Knowledge of federal ADA requirements
* Performs other job-related duties as assigned
Check-In Administrator Experience, Education, Skills, Abilities requested:
* An associate degree with no less than 5 years of professional experience working as an Administrator preferably in a government environment.
* Ability to organize data for processing and reporting
* Ability to multi-task multiple tasks at the same time
* Ability to provide customer service within a difficult environment
* Ability to disseminate information and ensure it is processed properly
* Ability to adhere to safety guidelines, regulations, and company policies
* Ability to use multiple types of computer systems such as laptops, scanners, and handheld devices
* Traveled as a part of work requirements
* Bilingual (English/Spanish) communication skills are not required but are preferred
* Ability to communicate clearly and effectively via oral and written means
* Ability to remain calm in the midst of difficult circumstances and emergencies
* Advanced knowledge of disaster services and community resources; Federal, state, tribal and territorial disaster assistance programs, housing & utility assistance
* Proficient in utilizing Outlook, Word and Excel; PowerPoint, and SharePoint
* The ability to successfully pass a drug screen and a federal background check is mandatory
* Past applicable job experience may include, but is not limited to: Front Desk Administrator, Receptionist, or Guest Registration
* Must pass pre-employment qualifications of Cherokee Federal
Company Information:
Cherokee Nation Federal Consulting (CNFC) provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving our clients' toughest challenges, helping you make the most of your skills. CNFC is part of Cherokee Federal - a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com.
* As required by our governmental client, this position requires being a US Citizen, lawful resident alien, citizen of American Samoa or other territory owning permanent allegiance to the United States.
Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.
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Similar searchable job titles
* Front Desk Administrator
* Guest Services Administrator
* Check-In Coordinator
* Receptionist
* Hospitality Administrator
Keywords
* Check-in process
* Guest registration
* Front desk operations
* Reservation management
* Customer service
Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, Accommodation request, and Presidential EO 14042 Notice.
Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.