Chief Claims Officer Reinsurance North America
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Chief Claims Officer Reinsurance North America Company Munich Re America Location Princeton , United States Chief Claims Officer, Reinsurance North AmericaLocation of position: Princeton, NJABOUT THE ROLEAs a member of both the Global Claims Executive Leadership team and theMunich Re US Executive Leadership (ELT) team, the Chief Claims Officer (CCO) for Reinsurance North America (RI NA) will have direct responsibility for the MRAm Claims team. This team will be newly formed and consist of the claims teams for MR US (Treaty and Facultative), MR F&C US (Corporate business), Operations, Analytics & Reporting, Governance, and Claims Runoff Solutions (CRS). Furthermore, there will be additional responsibility for the Munich Re of Canada (MRoC) Claims team. The role will have a dual reporting line to the Global Head of Claims in Munich (management view) and CEO of MRAm (legal view). YOUR JOB Lead, motivate and manage a high performance team across the Munich Re America claims units with a focus on ensuring claims excellence and client centricity:Ensure proactive claims management and the legal and technical analysis of claims Manage payment of claims and adherence to the company's internal risk controlsManage and report outlier claims including proactive establishment and review of reserves and IBNRs (SOIs) beyond the claims notification, including all available information in a structured wayContinuously improve claims management to increase the effectiveness of core claims functions in light of digital transformationResponsible for the implementation of the Global Claims strategy & guidelines within Reinsurance North America; provide additional MR RI NA specific claims strategy & guidelines where neededEstablish and maintain excellent networks - externally with key clients and brokers as well as internally across the Munich Re GroupPlan and oversee internal and external claims visits, reviews and client eventsProactively manage the Munich Re America run-off portfolio including expert claims management and development and execution of commutation strategies where appropriateEstablish and implement Global Claims objectives and strategies for Munich Re RI NA claims operations in support of the corporate strategic vision and actively advance our Global Claims Ambition 2025, as a member of the Global Claims Executive TeamProvide claims oversight for the Munich Re America legal entityFoster knowledge building and contribute to our thought leadership and market presence ambition including through presentations and other strategic activities Identify and meet the core business needs of our internal stakeholders (e.g. Client management, Underwriting, Central Reserving) on a management and team level Provide active feedback around claims developments in the MR US ELT meetings and regularly interact with your MR US ELT peersManage the staffing (incl. mid-term workforce planning) and budget process; assure the acquisition, motivation, and professional development of talent in order to retain the right people and skills while enabling meaningful career development and the fostering of talent mobility Develop talent within Global Claims and contribute to the groupwide diversity and inclusion objectives Provide active claims support for new product development including innovation projects and digital claims initiativesOrganize and lead regular regional Claims workshops to further advance Claims in North America YOUR PROFILE Successful candidates will possess the following skills/capabilities:Exceptional leadership, negotiation and influencing skills and a strong network of internal & external alliances15+ years of progressively responsible U.S. property and/or casualty insurance/reinsurance experience, including 10+ years people management and claims experience preferredOutstanding leadership competence:Ability to lead and motivate highly qualified and diverse teams in a global setupIn depth experience in guiding teams through transition phases and changesEnergetic manager who can build and empower teams in an agile way and apply their diverse skills, perspectives and experiences to achieve common goals Proven track record in attracting and developing colleagues through coaching, feedback and providing opportunitiesDemonstrated exceptional strategic thinker with strong analytical and problem solving skills Strong negotiation skills and a confident and assuring mannerThorough understanding of the insurance/reinsurance underwriting processIn-depth experience and education in property and casualty claims issues and coverages as well as in U.S. law, including state specific tort laws and good understanding of Canadian law specificsExcellent communication (written, verbal, and presentation), interpersonal and networking skills; including the ability to cogently articulate claims issues to all levels of the companyWillingness to travel up to 25%Bachelor's degree required; MBA, JD, CPCU or other designations preferred. At Munich Re US, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Apply now! Apply for this Job!