Chief Digital, Information, and Technology Officer (CDITO)
Posted On 09/09/2024
This is a remote position.
Location: Los Angeles, CA or remote anywhere in the USA.
Pay Range: $250K to $430K per year.
Job Overview:This role requires a seasoned professional with a proven track record of transforming IT functions, aligning them with business goals, and driving innovation to position the organization for future growth.
Job Duties:
- Strategic IT Planning: Develop and oversee a strategic IT plan that aligns with the organization's business goals, ensuring a robust and scalable technical infrastructure that supports future growth and innovation.
- AI and Innovation Leadership: Lead the design, development, and implementation of AI-driven solutions, leveraging emerging technologies to drive innovation and enhance business capabilities.
- Cybersecurity Strategy: Provide strategic direction for the organization's cybersecurity program, establishing agile processes to adapt to evolving threats and ensuring the protection of data and digital assets.
- Strategic Partnerships: Identify and foster strategic partnerships with technology vendors, manage contract negotiations, and ensure optimal performance and cost-effectiveness of technology solutions.
- Customer Experience Enhancement: Collaborate with executive leadership to develop strategies and tactics that enhance customer experience, increase satisfaction, and drive customer loyalty through technology initiatives.
- Data Protection and Compliance: Establish and enforce comprehensive security policies for data protection, compliance, and confidentiality, ensuring adherence to regulatory requirements and best practices.
- Technology Roadmap Development: Develop the long-term strategy for the organization's technology platforms, translating it into a clear and achievable roadmap that guides IT investments and priorities.
- Center of Excellence (CoE) Leadership: Act as the leader of the Center of Excellence for IT and digital functions, with end-to-end responsibility for strategy, management, platform engineering, governance, financials, operations management, and cloud enablement.
- Enterprise and Solution Architecture: Define and oversee the enterprise architecture and solution architecture functions, ensuring that technology solutions are scalable, secure, and aligned with business needs.
- Architecture Reviews: Conduct architecture reviews of technology solutions to ensure adherence to best practices, scalability, security, and cost optimization, providing guidance and adjustments as needed.
- Performance Measurement: Define key performance indicators (KPIs) and metrics to measure the success and impact of digital initiatives, ERP systems, and other technology projects across the organization.
- Cross-Functional Collaboration: Manage relationships and facilitate communication and collaboration between IT and other departments, promoting cross-functional partnerships internally and externally with technology vendors.
- Digital Transformation Leadership: Drive digital initiatives and lead the organization through technology-driven transformations, positioning the company as a leader in digital innovation and operational excellence.
- Operational Efficiency and Competitive Advantage: Identify opportunities to leverage technology to improve operational efficiency, reduce costs, and gain a competitive advantage in the market.
- Global IT Team Leadership: Build and lead high-performing global IT teams, fostering a culture of innovation, collaboration, and continuous improvement, while mentoring and developing team members to achieve their full potential.
Required Skills/Abilities:
- Must be a master problem solver, experienced with leadership roles with numerous business units, working with diverse teams, and managing IT professionals, including onsite, remote, and contractors.
- Manage internal and external partner integration and performance.
- Optimize operating model, throughput, and value clients receive for their investments.
- Proactively initiate and drive change in processes, tools, and capabilities that increase operational efficiency and effectiveness while concurrently improving the customer experience and complying with regulatory requirements.
- Proven track record of successfully implementing and managing technology solutions.
- Strong understanding of the latest technologies and industry best practices.
- Identify and resolve barriers to effectively plan/build/run technology assets.
- Ability to communicate with the employee base and leadership team.
- Design and customize systems and platforms to improve customer experience.
Education and Experience:
- Bachelor's degree in information technology, Computer Science, or a related field. Master's Degree preferred.
- 15+ years of progressive leadership, strategic, and delivery experience in information technology.
- Drive transformation efforts and on-time delivery of high-impact new product introductions (NPI). Proven track record of success in building scalable solutions.
- Maintain customer commitments, balance risks vs. opportunities, and challenge the status quo.
- Rationalize and restructure the engineering team as needed to identify and fill ability gaps.
- Strong leadership and influencing skills, with the ability to drive consensus and manage stakeholders at all levels.
- Excellent project management skills, including effectively creating and managing program plans, budgets, and resources.
- History of executing with excellence: setting purposeful goals and achieving them through intelligent actions, which balance competing priorities without losing momentum behind the execution.
- Demonstrated leadership style that fosters accountability, transparent communication, and innovation.
- Experience working in a global business environment, managing virtual teams, and collaborating across geographies is a plus.
Core Competencies:
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