At OhMD, we're on a mission to make healthcare better for everyone through conversations. We're seeking a dynamic and conscientious Chief of Staff to join our team and help drive our vision of becoming the leading patient conversation company. This role is crucial in supporting our executive leadership and embodying our culture of freedom and responsibility.
Key Responsibilities:
Strategic Planning and Execution- Collaborate with the CEO and executive team to develop and implement organizational strategies aligned with our mission
- Oversee cross-functional projects, ensuring they contribute to our goal of improving healthcare through conversations
- Monitor progress on key initiatives and provide regular updates to leadership, embodying our value of clear communication
Communication and Liaison- Facilitate transparent and frequent communication between the CEO, executive team, and staff
- Act as a bridge between departments, fostering collaboration and resolving conflicts with empathy and authenticity
- Prepare and deliver articulate and concise presentations to internal and external stakeholders
Operational Efficiency- Identify opportunities for process improvement, constantly reinventing our approaches to stay agile
- Assist the CEO in prioritizing commitments and maximizing productivity
- Coordinate and lead executive team meetings, ensuring follow-through on action items and applying the 1:3:1 principle
Problem-Solving and Decision Support- Analyze complex issues and provide data-driven recommendations to the CEO, always acting with integrity
- Conduct research on healthcare industry trends and competitive landscape
- Support the CEO in making informed decisions by gathering and synthesizing relevant information
Culture and Values Champion- Embody and promote OhMD's values of Communication, Authenticity, Responsibility, and Enthusiasm
- Foster a culture of selfless candor, encouraging the use of the Four A's framework for giving and receiving feedback
- Cultivate a positive and collaborative work environment that attracts and retains stunning colleagues
Qualifications:
- Bachelor's degree in Business Administration, Healthcare Management, or related field; MBA preferred
- 5+ years of experience in a senior management or consulting role, preferably in healthcare or technology
- Exceptional analytical and problem-solving skills
- Outstanding written and verbal communication abilities
- Proven track record of project management and cross-functional collaboration
- Passion for improving healthcare through innovative communication solutions
Desired Attributes:
Radical Responsibility: Demonstrate a commitment to taking full ownership of your actions and decisions, treating OhMD's resources as your ownCuriosity and Learning: Approach challenges with an open mind, constantly seeking ways to reinvent and improve our processesEmotional Intelligence: Recognize and manage your own emotions while effectively supporting others, fostering an environment of authenticity and empathyCandor and Integrity: Communicate openly and honestly, embodying our value of transparent communication and selfless candorEnthusiasm and Drive: Show passion for creating amazing experiences in healthcare, moving with speed and agility to achieve resultsAdaptability: Thrive in our evolving culture, embracing change and helping the organization continuously reinvent itselfStrategic Thinking: Apply the 1:3:1 principle to problem-solving, coming prepared with solutions and recommendationsTeam Player: Celebrate wins for yourself and others, fostering a culture of collaboration and mutual supportThe ideal candidate will be a stunning colleague who embodies OhMD's values and principles. You will act as a trusted advisor to the CEO, providing strategic support while fostering an environment of open communication, continuous learning, and collaborative problem-solving. Your role will be instrumental in driving our mission to improve healthcare through conversations and realizing our vision of becoming the leading patient conversation company.
If you are passionate about making a significant impact in healthcare, thrive in a culture of freedom and responsibility, and have the skills to excel in a dynamic, fast-paced environment, we encourage you to apply. Join us in our journey to reinvent patient communication and create better experiences for everyone involved.
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