Location: San Antonio,TX, USA
Position: Chief Operating OfficerHours: Mon – Fri, 8am – 5pm in officeLocation: San Antonio, TX; some travel requiredDepartment: Membership, Record Book, PublicationsWho We AreSafari Club International is a U.S.-based organization of more than 50,000 hunters and nearly 200 chapters worldwide, dedicated to protecting the right to hunt and to promote wildlife conservation. Between SCI and its sister organization, the SCI Foundation, we have put more than $70 Million on the ground for conservation since 2000. In the U.S. and abroad, hunters are part of a system that keeps the rivers, forests and fields intact and maintains the wildlife.SummaryThe San Antonio Chief Operations Officer (COO) oversees the management and day-to-day operations of SCI's revenue generating business activities. The business activity oversight includes, but may not be limited to, Membership, Record Book, and Publications. The COO ensures that these departments function as a team of co-aligned, partnering stakeholders, working towards the overall health of the organization's revenue streams. The COO must monitor existing business programs and practices for effectiveness, strategize to improve efficiency, and seek new sources of revenue for increased profitability.ResponsibilitiesImplement, manage and evaluate business operational processes and procedures in accordance with the standard bylaws, policies and procedures set out by the organization.Develop and manage department budgets.Ensure that operational processes stay within agreed upon budgets and timelines.Oversee everyday business activities and the Senior Leadership Team's positioning of those activities.Create strategies, business plans and processes for approval through the CEO and Volunteer Leadership.Understand and oversee the details of work models in a variety of business operations to produce the big-picture synergy that drives revenue production.Ability to write and present executive reports, read and analyze reports, and strategize based on statistical information.Identify the best technology, budget establishment and implementation, merchandising and inventory management, customer satisfaction strategies, and address other operational issues.Ability to engage with various contacts, partners, stakeholders, volunteers and present information on the status and welfare of business operations to the CEO and volunteer-driven leadership.Monitor the overall revenue margins of profit centers and worker productivity; make recommendations for approval and implementation of new directives for growth or change.Manage support staff; interview, make hiring decisions, orient/train employees, plan, assign, and direct work.Create and support an open communication culture; conduct regular team meetings and update team on current goals and best practices.Monitor, evaluate, and document team and individual performance; set clear expectations, goals and deadlines for the department.Prepare your team for future challenges by identifying and promoting new training.Engage in succession planning to ensure continuity of SCI's capabilities.Perform other related duties as assigned.QualificationsBachelor's Degree and 10 years of experience in business operations.5 years as Senior Leader/Director.MBA preferred.Experience managing human and financial resources as a senior leader.Experience providing support to executives, boards and committees is preferred.Valid driver's license with ability to be insurable on SCI policy.Strong leadership and problem-solving skills.Proficient with Microsoft Office Suite software, including OneDrive, SharePoint, Teams.Extensive Salesforce or similar CRM experience.Demonstrated excellence in verbal and written communication skills, interpersonal and customer service skills, organizational skills and attention to detail.Motivation and strong desire to take on new challenges and learn as much as possible.Excellent time management skills with a proven ability to meet deadlines.Ability to adapt to the needs of the organization and employees.Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.BenefitsSafari Club International offers a full benefit package. Please go to our careers page to view our Benefit Summary: