Location: Aurora,IL, USA
THE SALVATION ARMY NORTH & CENTRAL ILLINOIS DIVISION AURORA CORPS POSITION DESCRIPTION POSITION TITLE: Christmas Office Assistant LOCATION/DEPT: Aurora Corps REPORTS TO: Corps Officers FLSA CATEGORY: Non-Exempt STATUS TYPE: TFT OUTCOMES To raise the funds needed for the services provided to individuals and families by the Corps of The Salvation Army. This position will be responsible primarily for providing assistance in the finance office and at the reception desk as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Administrative Answer incoming telephone calls and re-direct as needed. Interact with clients, donors and vendors arriving at office. Process and deposit donations, cartridge, and other receipts. Prepare and maintain donation records. Enter Christmas data in various software as needed, i.e.: Register to Ring. Schedule volunteer bell ringers as needed. Assist at intake and Christmas distribution as needed. Pick up mail as needed. Interact with donors regarding donations and related questions. Prepare miscellaneous correspondence. File accounting reports, donor records, vendor correspondence, etc. Assist with records retention and shredding. Maintain custodial records as directed. Help to maintain equipment, checking that all kettle workers are clean and presentable. Provide badges to workers when dropped off. Other duties as assigned. REPORTING RELATIONSHIPS Under general supervision of the Corps Officers with minimal freedom to plan, schedule and carry out responsibilities within established policies and guidelines. This individual relates to and interacts with a wide range of contacts both within and outside The Salvation Army. In these contacts, they act as a representative of the Army and its mission. PERFORMANCE MEASUREMENTS This individual will be evaluated on how effectively the outcomes of this position are achieved, as well as timeliness and accuracy of accomplishing assigned goals as outlined above. An evaluation of how effectively service is provided will be based on daily financial reports and profitability. EDUCATION/EXPERIENCE Minimum High School diploma. Prior experience in general office work is preferred. Valid Driver's license preferred. Fluency (written and verbal) in Spanish required. COMPETENCIES Excellent communication (verbal and written) and interpersonal skills. Uses diplomacy and good judgment. Demonstrated ability to use initiative and be a self-starter. An attention to detail. Good data entry and 10-key skills. Basic knowledge of Microsoft Excel and Microsoft Word. A positive attitude and the ability to be flexible considering changing job situations/priorities. Must possess leadership qualities and organizational skills. Be able to work with a people of diverse backgrounds and experience. Willing to promote the mission and ministry of The Salvation Army. An ability to work with confidential material. POSITION LIMITATIONS This individual will only commit Army resources that have been allocated or approved. This individual will keep the Corps Officers informed on all critical issues relating to their area of responsibility. This individual will adhere to all policies and procedures in carrying out the responsibilities of this position. PHYSICAL DEMANDS/WORK ENVIRONMENT This position is required to do moderate physical work and sit for extended periods of time in a motor vehicle. In order to successfully perform the essential functions of this position, the employee is regularly required to stand for extended periods of time, communicate effectively, position self to stoop, kneel, or crouch; and frequently required to reach with use of hands and arms. Specific vision abilities include close and distance vision, and ability to focus. The work environment includes an office environment with use of PC and standard office equipment as well as outside environment (during winter months) with a low to high noise level. Ability to concentrate in such a workplace is essential. Must be able to travel to various kettle locations and have ability to lift up to 50 lbs. Maintain positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors. This would include but not be limited to such actions: resolution of conflicts in a positive manner; courteous treatment of staff, clients, and visitors; respect of others' property and person, professional and appropriate communication to and about co-workers, supervisors, and subordinates. Support the Mission of The Salvation Army by treating every donor, contact and colleague with respect and dignity, and without discrimination of any kind. THE SALVATION ARMY MISSION STATEMENT The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.