Are you someone who loves serving their community and helping customers connect to valuable resources and materials that have a positive impact on their lives? Are you interested in fostering a welcoming environment so community members have a great experience utilizing one of St. Louis' most valuable institutions? If so, the St. Louis Public Library might be the right place for you. Come work at the historic Central Library in downtown St. Louis and begin a meaningful career in public service. The St. Louis Public Library makes a considered effort to grow and mentor staff to move within the system as they develop the necessary skills to help community members.In this role, you will:
- Assist customers with library card registration and checking out and returning materials.
- Assist in preparation, delivery, and receipt of Library materials; receive payment from customers.
- Greets customers upon entering the Library facility.
- Assist in opening and closing the location.
- Attends staff development opportunities.
You will need to be:
- Friendly, patient, and able to multitask while assisting customers.
- Organized, detail-oriented, and able to work with competing tasks and priorities.
- Flexible, positive, and able to exercise sound independent judgment.
- Enthusiasm about the mission of public libraries.
You will need to have:
- High school diploma or general education degree (GED) with previous customer service experience.
- Strong communication and organization skills.
- Strong customer service skills.
- The ability to learn how to use the following software:
- Google Workspace (Google Docs, Sheets, Gmail)
- Polaris Leap (Integrated Library Software)
You will get:
- Competitive salary range starting at $30,867.
- Medical, dental, and life insurance.
- Paid vacation, holidays, and sick days.
- Pension plan through the Employees Retirement System of the City of St. Louis.
- Career development opportunities.
Hours for this position are: Monday & Tuesday 8:30 am - 5:30 pm, Wednesday & Thursday 11:00 am - 8:00 pm, alternating Friday & Saturday 8:00/8:30 am - 5:00 pm. One Sunday every three weeks from 1:00 pm to 5:00 pm. Hours are subject to change. About SLPL:St. Louis Public Library is a true urban library, representing the historic center of the St. Louis region: the City of St. Louis. With its roots in the mid-1800s, St. Louis Public Library has a long history of innovation and service, a large and historic collection including rare books and extensive special collections, and a diverse and dedicated staff. Our technology is a major resource throughout the City and beyond, and the Library makes an enormous investment in technology annually to keep them state of the art. We operate in 15 locations in a relatively small city of 61 square miles. These range from our magnificent Central Library - one of the world's great public libraries - to regional and neighborhood libraries that vary in size and design but are centerpieces in their communities. St. Louis was an early, passionate supporter of library services to children, and that remains a core value and mission. Outreach into our varied communities, marketing the Library's remarkable strengths, and working with civic and cultural partners to benefit St. Louisans are all closely held values and goals at the Library. To apply:If you are interested in pursuing this opportunity, please apply online and submit your resume and cover letter with your application.