Claim Handler - Travel& Personal Accident
: Job Details :

Claim Handler - Travel & Personal Accident118007Job SummaryWith moderate direction, handles Travel & Personal Accident (PA) insurance claims, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service. The role will play a crucial role in processing, evaluating, and analyzing claims to ensure timely and accurate resolution while preventing fraudulent claims.Job QualificationsRequired:Minimum bachelor's degree with at least 3.00 GPA, in any discipline.Experience in handling claims for Travel and/or Personal Accident insurance.Preferred:Proficiency in English is preferred.Previous experience in insurance industry.Job Accountabilities - Key AccountabilitiesCollect, evaluate, and analyze claims documents related to Travel & Accident Solution claims (Conventional & Sharia).Document claims file by accurately capturing and updating claims data/information to determine liability by gathering and analyzing relevant facts.Analyze and assess if the insurance policy covers the reported losses.Determine the appropriate amount the insurance company should pay for each claim.Ensure the validity of claims by identifying and preventing fraudulent activities.Work to have a timely resolution to claims by developing case strategy, developing a case evaluation, escalating issues as appropriate.Meet SLA and quality standards by following best practices.At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?We are an equal opportunity employer who knows that each employee is unique - that's what makes our team so great! Join us as we constantly explore new ways to protect our customers and the planet.Location(s): ID - Head Office - MT Haryono#J-18808-Ljbffr