What are we looking for in our Claims Advocate?
Russell Tobin's client, a multinational transportation company is hiring for a Claims Advocate in Phoenix, AZ
As a Claims Advocate, you will investigate, manage, and submit claims for compensation that occur throughout the region in connection with the Client App.
Apply Now!
Employment Type: Contract/Hybrid
Location: Phoenix, AZ
Pay rate: $27-$32/hr, DOE
Responsibilities:
- Investigate and submit new claims to insurance carriers by reviewing first reports of loss and supporting materials to accurately identify insurance exposure and determine applicable insurance policy
- Demonstrate critical thinking while adhering to Client established claims processes.
- Apply existing knowledge to assist with higher complexity claims and insurance inquiries
- Accurately respond to inquiries received from carriers and other third parties
- Demonstrate customer obsession and solid understanding of Client insurance policies when communicating with all partners
- Utilize strong written/electronic communication. Primary method of communication in role is electronic. Telephonic communication is minimal
Requirements:
- High School Degree or equivalent
- Knowledge of US auto claims coverages
- 2+ years of auto claims management experience OR 1+ year bodily injury adjusting experience
- Proficiency with various computer operating systems
Nice to have:
- Bachelor's Degree preferred
- Claims designation obtained or in progress a plus
- Experience with bodily injury claims handling
- Experience with a major insurance carrier
- Extraordinary attention to detail
- Ability to maintain quality in a fast-paced, high volume environment
- High degree of adaptability to meet changing business needs
- Proficient in multi-tasking through various technology platforms
- Compromises when necessary in order to help the team achieve goals
- Ability to mentor members of the Claims team and serve as an insurance and claims subject matter expert
- Demonstrated ability to enhance business process in the claims environment with a high degree of complexity
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
CB
Rate/Salary: $27-$32/hr, DOE