Job DescriptionClaims AdvocatePosition Overview: Our client, a reputable insurance agency, is seeking a skilled and client-focused Claims Advocate to join their dynamic team. This role is centered on guiding clients through the claims process, ensuring fair resolutions, and serving as a liaison between clients and insurance carriers to secure optimal outcomes. Key Responsibilities:
- Claims Process Support: Assist clients throughout the claims process, ensuring all required documentation is accurate and submitted promptly.
- Client Advocacy: Act as a strong advocate for clients, negotiating with carriers to achieve fair and equitable claim resolutions.
- Claims Review: Analyze claims to identify opportunities for expedited settlements and accurate outcomes.
- Compliance Assurance: Ensure claims adhere to industry regulations and company standards.
- Problem Resolution: Address and resolve conflicts or disputes between clients and insurers with efficiency and professionalism.
- Clear Communication: Maintain consistent, transparent communication with clients, providing updates and managing expectations.
- Industry Awareness: Stay informed of industry trends, regulatory changes, and best practices to deliver top-tier service.
Qualifications:
- Experience: At least 3 years of experience in claims handling, client services, or a related insurance role.
- Licensing: Property & Casualty Insurance license is required.
- Client-Focused: Strong interpersonal and negotiation skills with a commitment to client satisfaction.
- Attention to Detail: High level of accuracy and thoroughness in managing claims and documentation.
- Problem-Solving Skills: Proactive and critical thinking abilities to resolve issues effectively.
Preferred Qualifications:
- Education: Bachelor's degree in Insurance, Business, or a related field is preferred.
- Technical Proficiency: Familiarity with claims management software and CRM tools.
Compensation & Benefits: Our client offers a competitive salary, a comprehensive benefits package, and opportunities for professional development and growth within the company. For more information on this opportunity, please contact Brandon Ravenel at 704.###.#### or send resumes confidentially to ...@gogpac.com.All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.