Job Title: Junior Business Analyst
Location: San Diego, CA (Remote)
Note: Candidates must reside within 2 hours of San Diego.
Position Overview:
Join our dynamic team as a Junior Business Analyst, where you will play a crucial role in shaping our program planning and business strategy. In this position, you will advise on program planning, manage business requirements, and coordinate budgets. Your analytical skills will be essential as you prepare needs assessments, validate resource requirements, and develop cost estimate models. You will conduct comprehensive research to support strategic planning across various departments, interpreting and integrating data to inform decision-making.
Key Responsibilities:
- Case Resolution: Focus on resolving coverage issues to ensure accuracy across systems and address member complaints effectively.
- Business Case Development: Support daily operations by analyzing and resolving member complaints through thorough research across multiple systems.
- Communication: Engage with members as needed, providing timely updates and resolutions.
Top Required Skills:
Analytical Skills: Essential for accurate and timely case resolution, ensuring first-time full resolutions.Team Collaboration: Proactively work within a team environment, fostering positive relationships with peers.Communication: Excellent verbal and written skills to provide timely feedback on issues affecting multiple members.Preferred Qualifications:
- Experience: At least 3 years in a relevant role with experience researching and problem solving.
- Technical Skills: Proficient in Microsoft Office Suite, with intermediate Excel skills.
- Attention to Detail: Strong focus on accuracy and thoroughness.
- Case Management Experience: A plus.
Additional Requirements:
- Excel Proficiency: Must pass an online test with an 80% score.
- Typing Skills: Minimum of 30 WPM (verified through an online test).
- Education: Bachelor's degree required.
Work Schedule:
- Expected shifts are from 8 AM to 5 PM or 7 AM to 4 PM, depending on business needs.
If you're passionate about data analysis and want to make a meaningful impact in a collaborative environment, we'd love to hear from you! Apply today to join our team!