Who We Are We are women-owned and operated, with nearly 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local, privately held company, we are agile and can maneuver quickly to support the needs of our people and clients. Our goal is to become a trusted partner, not outsourced vendor. One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. This results in greater client satisfaction and healthier outcomes. Meticulous adherence to infection prevention standards interwoven with compassionate service delivery is the key to success. Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput. The Role The Lead is responsible for overseeing work team(s) and/or areas assigned ensuring work is performed to Servicon's quality standards and in accordance with clients Statement of Work. WHAT YOU WILL DO
- Assists in on-boarding and training new associates on subjects including safety programs, company policies & procedures, proper cleaning procedures / processes and maintenance of equipment.
- Responsible for strict compliance of Servicon and client's policy and procedures and work performance is based on integrity, professionalism, respect, responsiveness and urgency.
- Inspects assigned work area during/after work has been completed, and verifies that all work has been done in compliance with site specific procedures and customers scope of work, schedules, daily, weekly and monthly special requests.
- Verifies that all restrooms, clean rooms, or any other areas that have a log sheets have been completed to the established quality standards and initialed by the associate who performed the work.
- Promote safety as a culture to team members; wearing all Personal Protective Equipment (PPE) when performing work.
- Proficient in performing all custodial work in accordance with Servicon's cleaning procedures/processes.
- Assist Supervisor(s) in motivating assigned staff, creating a positive work environment for associates and reporting issues / problems to the appropriate Servicon management team.
- Assists supervisors in resolving custodial problems. Periodically reviews work schedules and recommends changes to ensure efficient and cost-effective use of staff time, supplies and equipment.
- Ensures that supplies are available / distributed for easy access by associates, equipment is in good working order, equipment is reported / repaired in a timely manner and custodians are provided the tools to perform their assigned work.
- Helps inventory, distribute and monitor utilization of janitorial cleaning materials to ensure efficient and cost effective use.
May be required to drive a company vehicle to pick-up / deliver supplies, perform assigned job duties and commute to other Servicon job sites. What It Takes to be Successful
- 2 years custodial cleaning experience in a lead role, or equivalent experience.
- Proficient verbal/written communication skills; bilingual (English/Spanish) preferred.
- Strong time management and problem solving skills.
- Excellent interpersonal and leadership skills.
Education: High School diploma or GED equivalent. Certification: May require specialized training in Cleanroom, Electro Static Discharge (ESD) and other specialty service policies and procedures and certification in specialized equipment. Environment: Will vary considerably depending upon the clients business that can range from heavy industrial environments (aerospace, factories, refineries, etc.) to office complexes. Long periods of walking, standing, sitting and lifting. Weather changes based on the geography and time of year. Covid-19 vaccination requirements may vary by client site. Why you will love it here
- Hybrid work environment, where applicable
- A friendly, respectful, energetic corporate culture that will allow you to thrive
- Work in an environment where you can see the difference you make daily!
- Employee Assistance Program (EAP)
- Competitive base salary
- Safe harbor 401(k) with company matching (if applicable)