Clerical Assistant
: Job Details :

Benefits: 401(k)401(k) matchingCompany partiesDental insuranceFree food & snacksFree uniformsHealth insurancePaid time offVision insurance Do you want to do more than just answer phones and file paperwork? Do you want to make a difference in the growth of a local business while helping home and business owners? If this sounds ideal to you, then you might be the candidate to become a key player in the daily operations at a local office of one of North America's leading franchise organizations. Paul Davis Restoration is a locally owned office which is part of a network of 380 Paul Davis outlets in the USA and Canada. This provides comfort in knowing that working here can provide you with the best of corporate accountability along with hometown accessibility. Additionally, Paul Davis prides itself on customer service and integrity while providing restoration services for property damage as well as top-notch remodeling.As a Paul Davis Restoration Clerical Assistant, you will be tasked with professionally and compassionately answering incoming calls from potential and existing customers and vendors. You will also be the first point of contact for reaching out to sales leads from a variety of sources.From there you record data into the Paul Davis proprietary software, accept new assignments, create job folders, maintain job boards, monitor documents sent to customers, make customer appointments and share in a variety of tasks to assist the daily operational needs of the mitigation and restoration departments.Job Duties:Answer PhonesData entry for all jobsRequest new assignments when necessaryUpdate milestones for all TPA sitesSend contracts, etc. via DocuSign and monitor when completeMonitor email alertsBe able to learn new online computer programsProvide assistance to the Mitigation Manager, Project Manager and OwnerQualifications:Have experience using multi-line phone systemsHave a clear, pleasant speaking voice and excellent verbal and written communication skillsBe bilingual (Spanish) preferredDemonstrate patience and compassion with customersBe enthusiastic and service orientedBe organized, efficient and detail orientedBe able to multi-taskBe able to work M-F from 8am-5pmHave a good record of timeliness and attendanceWear company logo wear daily (black and khaki)Represent the Paul Davis principles of honesty and integrityMust be able to work semi-independently and be proactiveHave computer skills in Microsoft Office, including Outlook, Word and Excel #J-18808-Ljbffr