NYC Health + Hospitals/Coler is an 815-bed nursing facility with a 5-Star CMS Quality Rating located on Roosevelt Island, nestled between Manhattan and Queens. Coler offers long term and subacute care, rehabilitation, and a dedicated memory care unit, comprised of 150 beds featuring an acclaimed music and memory program. The facility features a robust rehabilitation therapy program with expansive gym space for residents. Coler also offers full time physician staff, psychiatry, dental services, an onsite 8-chair dialysis den for hemodialysis, and on-site medical clinics to meet the clinical needs of its residents. From more than 600 Nursing Homes, Coler ranks #5 in Newsweek's Best Nursing Homes in New York 2024; and also received a 2024 Silver Beacon Award for Memory Care.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job DescriptionMAJOR TASKS FOR CLERICAL ASSOCIATE L-III - CLINICAL UNIT1. Performs clerical tasks to support the efficient and organized running of the clinical units; safety of the resident/staff; and the security/confidentiality of the clinical record.a. Utilizes and ensures that the .practices appropriate interpersonal relationships, customer service skills, and effective communications on a daily basis. ie: approachability, sensitivity, flexibility, friendliness, and is culturally oriented.b. Maintains an inventory of supplies and equipment on all units. Orders according to unit usage and assist with putting away the products.c. Monitor the practice and enforcement ofthe HIPPA policies at all times on all clinical units.d. Controls and monitors traffic on the clinical units as per nursing policy.e. Ensures that all policy/procedure manuals on all units are maintained.f. Conducts environmental rounds on the units and submits repair slips as needed.2. Participates in Hospital andNursing Department performance improvement programs through: collaborating as member of a team, performing medical record audits, data collection/analysis, make recommendations, and present written reports.3. Responsible for maintaining current trends and knowledge of clerical job responsibilities. Attends all mandatory classes.4. Demonstrates safety awareness and follows the protocol for fire, disaster, infection control and other environment of care practices.5. Performs clerical task of level II.6. Performs other related clerical duties as assigned
Minimum Qualifications1. A high school diploma or its educational equivalent; and2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.This is a PROVISIONAL positionNYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs