Location: Milwaukee,WI, USA
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Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-###-####.
We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!
Clerical Specialist Bilingual Spanish - Family Court Commission (FCC)
Hourly Pay Rate: $16.37 to $24.55
Closing Date: December 11, 2024, or upon the receipt of the first 50 application submissions
Job Summary: Under general supervision, perform non-standard senior level specialized clerical work. including but not limited to; preparation of statutorily required documents, CCAP case files, case and document generation and processing, analysis of case and customer status, court record entries, scheduling of court hearings, advising user/customer of procedures, assist customers with procedural issues, creation and clearing of warrants, adding financial assessments and verify accuracy of data and initiate correction of errors. Collect mail and records from other departments, agencies, and offices. Maintain filing system and order offsite files. Respond and fulfill public records requests within statutory deadlines. Provide excellent and attentive customer service to the public.
Essential Duties and Responsibilities:
* Coordinate the daily workflow of courts which includes analyzing and verifying court calendars or records to ensure records are complete for hearings. Direct and assist members of the public and or attorneys. Evaluate court related issues and provide information or initiate action.
* Complete data entry into CCAP. Except for filing/e-filing documents that must be legally sufficient which requires an analysis of the filing. Scan and upload documents into CCAP pursuant to Supreme Court Rules. Answer court telephone calls, process and distribute court mail.
* Assist the courts and/or administrators with special projects or reports, training new staff and scanning various documents.
* Provide customer support and assistance to the public in English and in Spanish both in person and telephonically by providing information as requested or directing the public to the appropriate areas for further information or support.
* Clerical Specialists work in all divisions of the Clerk of Circuit Court Office, so while the job duties are basically the same throughout the department, each division has a unique set of tasks and job duties for each of the Clerical Specialists they employ.
* Other duties as assigned.
Minimum Education and Years of Experience Required:
* High School Diploma or GED equivalent
* Current Wisconsin resident
* At least one (1) year of Clerical or Secretarial work experience, ideally in the courts or related legal field.
* Bilingual Spanish with the ability to read, write and speak both Spanish and English
Required Skills and Abilities:
* Contact with employees or others primarily at a routine level involving basic information exchange.
* Contact with peers and others involving explanation of information (these contacts may be within or outside department or division), and the gathering of factual information. May include the communication of sensitive or confidential information.
* Contact across departments or divisions with employees involving persuasion of others, absent formal authority, to conform to a policy interpretation or recommended course of action.
* Frequent external contact to gather information, answer queries, or ask assistance.
* External contact involving a requirement to maintain a continuing external working relationship with individuals, or organizations.
* External contact involving the initiation and maintenance of relationships that can have a significant effect on the success of the organization.
* Read, write and comprehend simple instructions, short correspondence and memos.
* Regularly makes decisions of responsibility, involving evaluation of information. Decisions may require development or application of alternatives or precedents.
Working Conditions:
* Physical Demands: Standing, Sitting, Hearing, Talking, Visual, Typing, Manual Dexterity and Upper Extremity Repetitive Motion.
* Ability to Lift/Carry and Push/Pull up to 10 lbs.
Non-Physical Demands: Analysis/Reasoning, Communication/Interpretation, Reading, and Sustained Mental Activity (auditing, problem solving, grant writing, composing reports) and Writing.
Environmental Demands: Frequent Task Changes and High-Volume Public Contact.
NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.
APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION
PG NR14
Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-###-####.
Other details
* Job Family Business Support
* Job Function 6 Administrative Support
* Pay Type Hourly
* Required Education High School
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* Milwaukee County, WI, USA
* Milwaukee, WI, USA