Location: Memphis,TN, USA
Position Summary
Works under general supervision to perform a variety of entry-level clerical/administrative duties that may require the use of limited independent judgment and skill processing communicating creating and/or maintaining various records files and information regarding specific departmental functions. Pay Grade: 41 Salary Commensurate with Experience and Education
Minimum Qualifications
1. Two (2) years of experience in appropriate clerical; bookkeeping; data processing; or statistical work; AND
2. High school diploma or possess a GED; OR
3. One (1) year of appropriate clerical; bookkeeping; data processing; or statistical work experience; and one (1) year of college study (30 semester hours or 36 quarter hours).
4. PROOF OF EDUCATION; TRAINING AND/OR EXPERIENCE IS REQUIRED.
Duties and Responsibilities
1. Processes and/or enters pertinent data into the computer or other record format for processing or issuing department specific applications; registrations; permits; licenses; documents; etc.
2. Composes letters; memoranda; reports for review; and signature.
3. Greets customers and answers questions by telephone or in person concerning departmental policies; procedures; and work functions.
4. Collects fees and other required monetary charges related to department specific services and processes.
5. Maintains and balances cash drawer; if applicable in the processing of applicable fees or other monetary charges; calculates daily revenues received by balancing cash drawers and recording revenue.
6. Receives; reviews and processes records; reports and other various documents as required for accuracy and/or conformance with established policies and procedures.
7. Mails or issues in person department specific authorized documents or materials as required.
8. Files and maintains control records.
9. Obtains data from various sources to prepare and compile standard reports.
10. Operates office machines.
11. Relieves or assists other clerical employees in assigned work area.
12. Performs other related duties as required or directed.
KSA's
1. Knowledge of modern office practices; procedures; and equipment; skilled at operating office equipment.
2. Ability to become proficient in Microsoft Word and Excel. Familiarity with computerized databases.
3. Knowledge of business English and math.
4. Ability to communicate with staff and the public with courtesy and tact.
5. Ability to plan; organize and maintain an even flow of work.
6. Ability to express ideas clearly; concisely and effectively; verbally; and in writing.
7. Ability to resolve problem situations.
Special Requirements
1. Must be available for shift weekend and holiday work as required. 2. Must be able to work in a jail-secured environment.
Disclaimer
This position is subject to a background check for any convictions that have substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.