Position: Clerk 3 - Housing Location: Dugway Proving Ground Summary: Reports to the Housing Supervisor. Provides clerical support to the Family Housing Division.
Qualifications: 2 years of experience in office operations. Ability to obtain and maintain security clearance.
Education Required: High school diploma or equivalent, some college or Business School training or equivalent experience.
Purpose of Classification: Under direct supervision and guidance, provides clerical support for the Housing Division. Receives, records, and distributes work orders to technicians and subcontractors upon customers' request for service.
Principal Responsibilities: - Assists with, collects, and enters timesheets for shop personnel in an accurate and timely manner weekly
- Receives, records, and distributes work orders to service crews upon customers' requests for service
- Records information, such as name, address, item to be repaired, or service(s) to be rendered
- Prepares work order and dispatches trouble calls to appropriate personnel within allotted time frame
- Dispatch orders and relay messages and special instructions to mobile crews and other departments, using radio / telephone equipment
- Maintains logs and records containing service calls, work control and inventory
- Sorts and distributes service tickets or material to personnel
- Maintains logs, records, and files for contract activities, utilizing the forms and databases created by the corporate office
- Attends meetings and takes notes as required
- Maintain and prepare all records of correspondence on AFH and UPH occupants
- Maintain waiting lists, as well as current, projected and anticipated vacancy records
- Prepares written work schedules based on established guidelines and priorities
- Ability to create special reports through manual and data processing information sources as requested by the Program Manager or Government
- Maintains accurate facility files by contract requirements in a neat, orderly, and timely manner
- Greets visitors, ascertains the nature of business and directs them accordingly
Special Knowledge / Skills Required: Must have a valid Drivers license. Must have working knowledge of computers and the ability to use commercial software programs such as Microsoft Office Ability to answer multiple telephone lines Type or perform data entry activities at 45 wpm with minimal mistakes Maintain neat and orderly files Ability to read, write and receive written and/or verbal instructions in English Must have excellent verbal communication skills for interfacing with military and civilian customers Ability to communicate information clearly and concisely, using written and verbal skills Ability to use computer manuals to perform system administration functions Ability to use these forms and databases to provide monthly CDRL reports to the Government or Program Manager Ability to greet visitors and ascertains the nature of their business and directs them accordingly Ability to use good judgment and common sense when performing job functions Possesses patience to work under stressful conditions
DPG Services JV LLP is an equal opportunity employer. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. DPG Services is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please call: 702-###-####.