Clerk - Credit
: Job Details :

About Bally's: Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain! Bally's Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city. A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you! Job Summary: As the Clerk - Credit, you will prepare and maintain documentation relating to customer casino credit and processing and maintenance of such accounts. Duties and Responsibilities: • Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere • Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations • Adhere to all policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals • Processes casino credit applications and maintains customer files • Makes direct contact either by phone or face to face with customers when taking credit applications • Makes direct contact with banks and consumer credit reporting agencies and casino credit reporting agencies • Makes direct contact with other casinos to obtain and document patron casino credit information • Audits mail-in marker payments, return check logs and return marker logs • Reviews bank deposits made for markers return checks and returned markers • Adjusts customers' accounts with regards to suspensions for returned checks and markers • Perform other duties as assigned Qualifications: • Must be 21 years of age or older • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board • Must have a high school diploma or equivalent • Must be able to work various shifts, including weeknights, weekends, and holidays • Credit, cage or casino experience with supervisory experience in any of those areas preferred • Knowledge of credit procedures/administration and laws and regulations affecting the casino industry preferred • Must have excellent communication and interpersonal skills • Must have excellent customer service skills Physical Demands: • Regularly required to see, talk, hear, walk, and stand • Frequently required to use hands to handle, feel, and reach • Occasionally required to sit or stoop • Must occasionally lift and or move up to 100 pounds • Frequently required to push and pull heavy carts across the casino floor and back of house area Work Environment: The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.