DescriptionGENERAL SUMMARYUnder general supervision, performs a variety of general duties such as vehicle registration and titling, collecting motor vehicle sales tax, the collection and recording of property taxes for the county and all taxing entities in Johnson County as well as boat and motor registration and titling.ESSENTIAL DUTIES & RESPONSIBILITIESMust have a strong work ethic, a willingness to learn and provide exceptional customer service. Must follow directions, meet deadlines, have good attendance, be punctual, be reliable, and have a professional attitude. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must also be willing and able to work at any of the Johnson County Tax Office locations as needed.This list of responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Obtain all required information to process transactions, and account for all documents and inventory.
- Receive payments for vehicle transactions, property taxes and boat.
- Establish payment agreements for delinquent property tax accounts.
- Research payment history.
- Processes mail.
- Balance and reconcile daily transactions to funds received; including scanning of checks and credit cards to complete the reconciliation process of funds received for the day.
- Verify accuracy of daily transaction reports and compile all transaction documentation for submittal to the supervisor for review.
- Excellent customer service skills and communication with the public in person, by mail, email, or telephone to provide responses to inquiries.
- Perform other related duties as requested.
MINIMUM QUALIFICATIONSEducation and Experience
- High school diploma or GED equivalent
- Experience working with cash and the general public preferred
KNOWLEDGE, SKILLS, and ABILITIES
- Knowledge of basic arithmetic, and statistics including add, subtract, multiply, divide, decimals and percentages.
- Knowledge of basic computer hardware and software.
- Skill in operating various office equipment, including computer, telephone and calculator.
- Skill in maintaining basic accounting records .
- Skill in establishing and maintaining effective working relationships with County staff and the general public.
WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position typically requires typing, talking, hearing, seeing, grasping, standing, walking, repetitive motions. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Sedentary Work: Performing the essential functions typically requires exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently. The work involves sitting most of the time.Johnson County is an Equal Opportunity Employer.