Clerk II
: Job Details :

We are currently looking for a Full Time Clerk II to join our Division of Aging team located at the Division of Aging. Summary: Performs clerical duties required to assist staff and other employees in fulfilling responsibilities in a timely and professional manner. Responsibilities: * Provides first class customer service - courteous and helpful to all internal and external customer types - Answers questions in a courteous and professional manner - Partners with internal and external services as needed to ensure appropriate referral is made - Greets and engages with a smile - Determines needs, seeks positive experience and outcomes * Completes all training and development requirements and participates in continuing education opportunities * Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types - Maintains general upkeep of work area and maintains a safe environment - Maintains and promotes professionalism - Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics - Adheres to Chickasaw Nation dress code standards * Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc. * Develops and performs detailed administrative tasks and functions to assure an accurate and timely flow of information needed for prudent administrative decisions * Provides coverage/assist with the front reception desk as needed * Maintains files, logs, and records * Routes, logs, prepares and/or distributes incoming and outgoing mail * Assists with day-to-day operations of the division or facility * Answers the phone, transfers calls, takes messages and screens calls per guidelines for areas served * Performs all other duties as assigned Competencies: Essential: * Able to follow instructions, both written and oral * Able to adhere to all scheduling and attendance requirements * Honesty, truthfulness, reliability, accountability * Able to read, understand and apply regulations and policies * Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management Skills: Essential: * Basic Computer skills * Must be familiar with the MS Office Suite of products Experience: Nonessential: * 1 year directly related experience Education: Essential: * High School, GED or Equivalent Credentials: Essential: * Standard Driver's License Working Conditions: Essential: * Customer service * Works in an office setting * Outside, all weather conditions * Computers, printers, phones * Communications written, verbal * Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations * Sometimes bend, kneel, stoop, push, reach * Use computer up to 50% of shift * Operate normal office equipment * Able to drive assigned vehicle types * Sometimes lift and or carry up to 50 lbs * Sitting up to 75% of shift * Standing up to 25% of shift