Clerk II
: Job Details :

Salary: $21.00 HourlyLocation : County Administration Building 300 Monroe Avenue NW Grand RapidsJob Type: Full-timeJob Number: 2501-###-####Department: ClerkOpening Date: 12/27/2024Closing Date: 1/10/2025 11:59 PM EasternJob ResponsibilitiesApplicants who are selected to move forward will receive an email with instructions regarding the next steps in our employment process. Please monitor the email address you included on your employment application for further instructions (including junk/spam folders)* This position resides in the Kent County Clerk's Office. What does the County Clerk's Office do, you ask? The Clerk files, stores, and retains original vital records (i.e., birth, death, and marriage records), and makes certified copies of said records available to the public. The Clerk also processes applications for concealed weapons licenses, notary publics, business registrations and records military discharges. The successful candidate will excel at giving great customer service to a wide variety of individuals from all backgrounds. Duties vary and include a variety of clerical support services relating to birth certificates, marriage licenses, and other vital services including receiving and responding to requests for information from a variety of sources; maintaining accurate records in a various formats; and collecting, compiling and maintaining data. Minimum Qualifications

High school diploma or equivalent and one year of successful clerical experience is required.

Computer proficiency with experience in word processing, spreadsheets and database applications is required.

Must have working knowledge of office protocols and procedures including typing, filing, maintaining office records, and operating a variety of office equipment.

Excellent verbal and written communication skills are required.

Must be proficient in prioritizing workloads in fast-paced environments.

Ability to speak Spanish is beneficial.

Additional Information Would you like to know what Kent County does? Watch a day in the life of Max video below: Don't take our word for it that Kent County is a great place to work and thrive. Watch this video of why our staff have made us their employer of choice.Kent County Human ResourcesBenefit SummaryUAW - General Full-TimeEffective January 1, 2024Medical and Prescription Plans/Health Care PremiumHealth Care Providers - BCBS Wellness PPO, Blue Care Network HMO or BCMS Wellness High Deductible Health Plan (HDHP) with Health Savings Account (HSA)Prescription Provider - Capital RxPPO or HMO: 20% of total healthcare premium per month - pretaxHDHP w/ HSA: 15% of total healthcare premium per month - pretaxHSA - One-time new enrollment County contribution of $1,000 single or $2,000 family,max HSA contribution $4,150 single / $8,300 familyEligible for wellness incentives by completing program requirements through Virgin Pulse.Medical benefits effective first day of the month after hire.BENEFIT ELECTION FORM MUST BE RETURNED TOHUMAN RESOURCES WITHIN 4 DAYS OF HIRE.Dental Plan - VariproClass I - 100% of incurred charges (2 cleanings and 1 x-ray per person, per year)All other Services - 50% of reasonable costs (including Orthodontics)Up to $2,500 annually per familyVision Plan - VSPNo charge for WellVision Exam; $20 materials co-pay or up to $60 co-pay for contact fitting with participating doctorsLife Insurance$50,000 County paid Term Life InsuranceSupplemental Life Insurance/Dependent Life InsuranceSelf-pay in increments of $5,000; Minimum-$15,000/Maximum-$450,000Spouse term life = $25,000, Child term life = $10,000Flexible Spending - VariproPre-tax contributions for Health and Dependent Care - not eligible for Health Flexible Spending if you are in the HDHP planVacation Leave6 hours 40 minutes each month - after initial month of hire (0-3 years)See union contract for further details Sickness & Accident Plan1st day of injury or hospitalization or 8th day of illness67% of gross wages; 26 week benefitEligible 1st of the month following date of hireLong-Term Disability60% of wages up to age 65; waiting period 180 daysHolidays11 Scheduled Holidays(8 Hours pay at regular straight time rate)Paid Time OffPro-rated amount of 80 hours based on number remaining months in the year at time of hire.80 hours on the payroll at start of the year.May accumulate up to 120 hoursUnused paid time off in excess of 120 hours will be added to the employee's reserve sick leave bank up to 182 hours. Hours in excess of 182 will be placed in employee's retirement bonus bank.Paid Parental Leave80 hours of paid time off for birth of a child or temporary placement of the child for adoption. Eligible the 1st of the month following date of hire, runs concurrently with FMLAProbation PeriodFirst 6 months of employmentShift Differential$1.00 per hour for regularly scheduled shifts beginning at 2:00 PM or laterWeekend Differential $1.00 per hour for regularly scheduled shifts beginning at 11:00 PM Friday and ending at 7:00 AM MondayOvertime1 1/2 times regular straight-time rate for hours worked in excess of 40 hours per weekMerit IncreasesSee contract for merit levelsTuition Reimbursement$365 per credit hour; maximum of 9 credit hours per year (see policy for eligibility)MileagePublished IRS RateDeferred CompensationEnrollment first of each month with a minimum investment of $25 per pay periodRetirement/Defined Pension Mandatory participation in a Contributory Defined Benefit Pension Plan.Employee contribution is 9.21% of pre-tax earningsRetirement Bonus BankEmployees who retire under the Kent County Retirement Plan (other than a deferred retirement) will receive pension service credit for all hours in their Retirement Bonus Bank at the time of retirement.Supplement to Medical Benefits PremiumBased on years of service, employees may be eligible for a medical benefits premium supplement.Kent County Human ResourcesBenefit SummaryUAW - GeneralPart-TimeEffective January 1, 2024 Medical and Prescription Plans/Health Care PremiumEligible to purchase at a group rate, less $35.00 per pay period contribution paid by the County. Eligible for wellness incentives by completing program requirements through Virgin Pulse.Dental PlanNot eligibleVision PlanNot eligibleLife InsuranceNot eligibleSupplemental Life InsuranceNot eligibleFlexible Spending - VariproPre-tax contributions for Health and Dependent CareVacation Leave4 hours 50 minutes each month - after initial month of hire (0-3 years)See union contract for further detailsSickness & Accident Plan1st day of accident or 8th day of illness67% of gross wages; 26 week benefitEligible 1st of the month following date of hireLong Term Disability60% of wages; waiting period 180 daysHolidays4 Hours pay at regular straight time rate for each recognized holidayPaid Time OffPro-rated amount of 40 hours based on number remaining months in the year at time of hire.40 hours on the payroll at start of the year.May accumulate up to 120 hoursUnused paid time off in excess of 120 hours will be added to the employee's retirement bonus bank.Probation PeriodFirst 9 months of employmentShift Differential$1.00 per hour for regularly scheduled shifts beginning at 2:00 PM or laterWeekend Differential $1.00 per hour for regularly scheduled shifts beginning at 11:00 PM Friday and ending at 7:00 AM MondayOvertime1 1/2 times regular straight-time rate for hours worked in excess of 40 hours per weekMerit IncreasesSee contract for merit levelsTuition ReimbursementNot eligibleMileagePublished IRS RateDeferred CompensationEnrollment first of each month with a minimum investment of $25 per pay periodRetirement/Defined Pension Mandatory participation in a Contributory Defined Benefit Pension Plan.Employee contribution is 9.21% of pre-tax earningsRetirement Bonus BankEmployees who retire under the Kent County Retirement Plan (other than a deferred retirement) will receive pension service credit for all hours in their Retirement Bonus Bank at the time of retirementSupplement to Medical Benefits PremiumBased on years of service, employees may be eligible for a medical benefits premium supplement.*The above is a summary of benefits. For specific benefits information consult the collective bargaining agreement and the summary plan descriptions.01 If you have already answered these questions in a previous recruitment, please write N/A as your response to the 3 behavioral questions. If you have not yet answered these questions or are unsure, please answer the questions with detail to move forward in this evidence-based selection process. 02 Describe a time when you had to take responsibility for a mistake that you made in the workplace. 03 Describe a time when you had to learn how to get along with someone that you found to be very difficult (specifically a co-worker/supervisor or someone you had to work with on a daily basis). 04 Tell me about a time when you made an extraordinary effort to take care of a customer's needs. Required Question