Location: Dallas,TX, USA
Performs a variety of complex support tasks for judges, managers, and supervisors, etc. which may include: preparation, processing and reconciling a variety of documents andor records researching and resolving problemsissues may balance and monitor accounts and interact effectively with the public. May act as groupteam lead under a manager or supervisor. Relies on experience and judgment to plan and accomplish assigned tasks, under minimum supervision.
Acts as a subject matter expert and team leader to provide guidance and training to staff and others to include:
Developing policies and procedures,
Coordinating/monitoring tasks,
Updating and training on policies and procedures, and
Preparing training materials and aids.
Prepares routine correspondence, completes forms and other documents, and serves as a liaison to other departments and the public.
Researches, compiles and analyzes data to respond to inquiries, problems, issues, exceptions and to resolve discrepancies.
Collects, inputs and reconciles data, funds or inventories and prepares reports.
Utilizes expertise to verify accuracy of information, policies and procedures and accounts to ensure follow through and compliance with applicable County, State and Federal statutes.
Utilizes department-specific and county-wide specialized and general computer systems for data input, retrieval, purchasing, inventory, etc. May provide routine computer support to the section, including:
Accessing data,
Ordering supplies,
Maintaining inventory,
Generating and maintaining reports and schedules,
Training clerical staff on computer applications,
Resolving routine problems and coordinating with I.T. services, and
Stays abreast of changes in laws, policies and procedures that impact the section or area and reviews section material to ensure changes are reflected.
May assist in employee related issues such as:
Participating in the interviewing process,
Maintaining time and attendance data and reconciling payroll related issues,
Coordinating leave activities, and
Ensuring employees receive appropriate training.
Performs other duties as assigned.
Education, Experience and Training:
Graduation from an accredited high school/GED program. Four (4) years job related experience or 60 hours of college or a combination of the two. Experience in a customer service environment a plus.
Special Requirements/Knowledge, Skills & Abilities:
Ability to type 35 wpm or 70 kspm, with knowledge of computer applications and standard word processing software. Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department. Testing may include one or more of the following: 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute). Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships with other County employees and the general public.
Juvenile Department:
Position requires working with juveniles who may have committed dangerous/aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment.
Physical/Environmental Requirements:
May require prolonged sitting, standing, walking and ability to lift and carry up to 25 lbs. unassisted.
SHERIFF'S CLERICAL WORDING FOR POSTINGS 2016
How to Apply:
All applications must be completed online through Dallas County website (www.dallascounty.org). Please click on Employment. Click on Future Dallas County Employee, Click on Sign In then Accept Privacy Agreement. Click on New User if you have not registered. Click on Login if you already have an account in Taleo OR Click on Current Dallas County Employees (Employees ONLY), Click on Sign In and Login. Paper applications will not be accepted for this position.
The hiring process involves successful completion of each step or your application will be rejected. The steps include Criminal History Review, Polygraph Examination, Initial Interview, Review of Personal History Statement and Documents, Physical Examination, Supervisory Interview, and Background Investigation. Documents must be presented upon request:
The following are required:
Birth Certificate Social Security Card
High School Transcript or Diploma or GED Certificate or College Transcript
Texas Driver's License/Texas Identification Document Card (ID)
If applicable, the following are needed:
Certified college transcript(s)
Current marriage license
Divorce Decree(s) - complete decree
Military Discharge (DD-214 long form)
(MALES ONLY) Selective Service Registration Card or Exemption from Registration Proof of required licenses and/or certifications for certain positions