Clerk
: Job Details :

ClerkJob Summary: This position works in a fast-paced, customer-oriented environment. The position serves the company in the role of sales and service and provides an exceptional service experience for the McHappy's Customer. The position assists the customer with knowledge of products and supportsthem in selections and purchases. The position is responsible for but not limited to receiving customer payments for products, stocking product, cleaning and organizing. Responsibilities, Duties & Accountabilities:The core, critical and essential work duties, functions and responsibilities of the position are as follows:Daily Duties include but are not limited to:Identify sales opportunities, through customer interaction and engagementSupport the customer experience and increase sales through product knowledge and suggestions to the customerOffer alternative product ideas or suggestions for customersSupport the sales goals for the storeCompetently operate a cash register and other point of sale (POS) equipmentAbility to count money, customer change, make monetary transactions such as debit/credit cardsAbility to balance register and perform other transactions as requiredMaintain an orderly appearance in the store, such as cleaning, organizing and accurately stocking productMaintain effective and efficient quality control of productsAssist and support the management in unpacking, inventorying and placing productAssist with store security and inventory control and report any concerns to managementParticipate in company, team and training sessions as requiredPresent a welcoming atmosphere for customers, work well with other team members and managementFollow all store and company policies and proceduresMaintain appropriate appearance and hygiene and satisfactory/required attendance, punctuality and ability to work flexible schedulesMaintain professional working relationships with employees, management and vendorsPerform other duties as assignedPosition Requirements and Qualifications:High school diploma or GEDMinimum of one (1) year of retail sales or customer service experienceDemonstrated ability to perform multiple duties at onceDemonstrated ability to interact with the public; work well individually and within a team settingDemonstrated above-average communication skills and problem-solving skillsDemonstrated experience working with cash registers or ability to successfully navigate working with technologyDemonstrated ability to maintain confidentiality and use discretion in working with proprietary and other sensitive informationTakes a proactive, positive and sincere interest in our customers, ensuring continuity of the company's long-standing relationship with the communityComplies with all company policies, standards and protocols, Standard Operating Procedures (SOPs), Departmental Checklists and other required rules and practices.Follows safety and security practices and protocols; and ensures these processes are timely, sufficiently and consistently followed; successfully completes and complies with all daily and other routine Departmental Checklists (Ex: Opening Checklist, Closing Checklist, Cleaning Checklist, etc.) and Standard Operating Procedures (SOPs), adhering to these with the utmost attention to details related to cleanliness and safetyComplies with all training (in-person, video, classes, etc.) and successfully participates in and completes/passes all required trainings; follows all Departmental Checklists and Standard Operating Procedures (SOPs)Regular and routine attendance with the ability to work occasional evenings and/or weekendsAbility to maintain a satisfactory and required attendance, punctuality and ability to work flexible schedulesThis job description is not designed to provide a comprehensive listing of duties and activities, which may change within the timeframe of the job description.#J-18808-Ljbffr