Location: Cherokee,IA, USA
The Iowa Department of Health and Human Services (HHS) is seeking an energetic and detail-oriented person to join the team at the Cherokee Mental Health Institute (CMHI) in the role of Clerk Specialist. This is a full-time position with a Monday-Friday, 2:30 p.m.- 11:00 p.m. schedule and opportunity for advancement, growth, and development. This is a 100% in-person position.
The Clerk Specialist is a professional who handles phone calls for possible admissions and customer inquiries, processes and completes admission referral inquiries, performs transcription, assists in duties of utilization review, compiles statistical data for supervisor, and files records. Responsibilities of the Clerk Specialist include various support tasks requiring strong communication skills and a high level of professional customer service throughout in-person and telephone interactions, especially with clients in difficult circumstances. This position requires a highly motivated and organized individual who enjoys variety in their daily duties and can adhere to confidentiality protocols. Someone with a strong personality who will be tactful and compassionate while navigating challenging conditions is ideal for this role.
CMHI provides active inpatient treatment to adults in need of acute psychiatric care. The facility offers several services including individualized treatment plans. Support for patients with special education needs to continue their education is provided, and individuals are encouraged to collaborate with staff members in formulating their own plan. Medication, group counseling, and activities therapies might be included as well. If you enjoy helping adults and families connect with mental health and disabilities services, this is a great opportunity to consider.
We have a great total compensation package, including:
* Iowa Public Employees' Retirement System (IPERS) (Employee contributes 6.29%/State of Iowa contributes 9.44%)
* Retirement Investors Club (RIC) (Employer Sponsored Retirement Plan) (State of Iowa matches up to $75/month)
* Health, Dental and Vision Insurance (See below for additional information)
* Vacation Leave (96 hours/year to begin, and increases with years of service)
* Sick Leave (144 hours/year)
* Paid Holidays (9 days/year)
* Flexible Spending Accounts
* Life Insurance ($20,000 paid for by the State of Iowa)
* Long-Term Disability Insurance
For additional information on benefits click here.
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Cherokee Highlights
CMHI is located in Cherokee, a city of approximately 5,000 set in the beautiful Little Sioux River Valley in Northwest Iowa. Residents enjoy fishing and canoeing on the Little Sioux River which winds through town providing a backdrop to a well-developed parks and trails system. In addition, Cherokee has over 1,000 acres of land devoted to parks and outdoor activities like camping, hiking, and horseback riding. Cherokee is the home of the first accredited museum and planetarium in Iowa, Sandford Museum and Planetarium, established in 1951. Cherokee may be the smallest town in the world to have its own symphony orchestra! This 60-member orchestra has been referred to as the best kept secret in Northwest Iowa.
Cherokee is home to Western Iowa Tech Community College and 1 hour or less from other educational institutions including Morningside College, Northwestern College, Buena Vista University, and Dordt College. This quintessential Iowa town is 1 hour from Sioux City and 2 hours from Omaha. Check out these 10 Reasons to Move to Iowa.
The State of Iowa is an EEO/AA Employer
HHS values those with lived experience and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired - Relay Iowa 1-800-###-#### TDD).
Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.Experience equal to three years of full-time clerical or closely related work;
OR
an equivalent combination of education and experience, substituting graduation from high school, G.E.D. equivalency or satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs, for one year only of the required experience;
OR
an equivalent combination of education and experience, substituting nine months or thirty semester hours coursework in an accredited business school, college or university for each year of the required experience;
OR
certification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;
OR
employees with current continuous experience in the state executive branch that includes the equivalent of eighteen months of full time experience as a resident treatment worker or Clerk-Advanced.
For additional information, please click on this link to view the job description.