Principal Clerk Temporary Town of Pembroke MA Duties and Responsibilities:
- Accept, process and balance turnovers from all town departments
- Keep and preserve the Treasurer/Collectors Office Bonds and renewals
- Maintain tax title accounts in accordance with Massachusetts General Laws
- Implement payroll and benefits for both School and Town employees along with all required reporting
- Accounts payable processing and account funding
- Bank Reconciliation
General Description:
- Front line communication with residents and others in appositive manner, multitasking to provide exemplary service levels and excellent customer service
- Expected to work independently and have excellent time management skills to prioritize accordingly
- Proficiency in Microsoft Office products, People GIS experience is preferred
Recommended Minimum Qualifications:
- Associates Degree/Certification in Business/Customer Relations is preferred; knowledge of payroll and benefits processes a bonus
- Minimum of five years' experience either working with the public, providing customer service and/or municipal patron service, or combination of same
- Mandatory ability to satisfy CORI
Additional Desirable Qualifications:
- Pleasant and professional personality and demeanor
- Flexibility and ability to interact well with others
- Demonstrating capability of managing multiple projects, often simultaneously
- Ability to learn new IT systems, support and assist with Departmental IT project implementations
- Proficient in MS, PeopleGIS, other related products
- Possess strong communication and customer service skills
- Ability to follow directions and complete assignments
- Interact effectively and perform multiple tasks despite interruptions
Special Requirements
- Possess telephone courtesy and customer service skills
- Strong interpersonal skills and demonstrated customer service ability to deal with a full spectrum of staff and public contacts
- Present a clean, neat and professional appearance