Client Account SpecialistCooley is seeking a Client Account Specialist to join the Accounting team.
Position Summary: The Client Account Specialist is responsible for assisting Client Account Managers and Client Account Supervisors in client billing. Specific duties include, but are not limited to, the following:
Position Responsibilities:
- Responsible for all billing aspects for designated billing attorneys: distribution, logging, preparation, processing, and mailing of client billing
- Provide prompt and accurate assistance to attorneys, clients and staff in resolving complex billing problems by providing billing analysis/adjustments
- Research all inquiries regarding past and present billing
- Provide guidance and training to new billing attorneys, as necessary
- File and prepare past month's billing for electronic scanning
- Review and summarize engagement letters pertaining to special financial agreements
- Implement and maintain special fee and cost rate structures
- Implement and maintain client and matter database
- All other duties as assigned or required
Skills & ExperienceRequired:
- After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
- Intermediate/advanced Excel skills
- Available to work overtime, as required
- Prior experience with the principles of billing, accounting, billing rates and client maintenance procedures
Preferred:
- Associate or Bachelor's degree
- Prior law firm experience
- Previous 3E and electronic billing experience
- 10 key by touch
Competencies- Ability to successfully maintain and promote attorney and client relations
- Excellent organizational, communication (verbal and listening) and writing skills
- Ability to work independently and under tight deadlines
- Excellent follow-up, accuracy, initiative, and math skills
- Ability to interact and work well with teammates and co-workers
Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.The expected hourly pay range for this position with a work schedule of 37.5 hours per week is $36.00 - $54.00 ($70,200.00 - $105,300.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ( PTO ) and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.