Client Care Coordinator/Customer Service
: Job Details :


Client Care Coordinator/Customer Service

Beltone

Location: Lancaster,PA, USA

Date: 2024-10-08T06:46:36Z

Job Description:

Come join a team of qualified professionals in a busy, growing office. We are an established company with excellent structure and core values.POSITION OVERVIEWJOB DUTIES & RESPONSIBILITIES (Key Accountabilities)Answers telephone and arranges appointments for the practiceDirects caller to destination and records name, time of call, nature of business, media referral and person called uponCollects and distributes mail, messages, and reports to the accounting office or other members of the staffMaintains patient files and schedules follow-up appointmentsMakes sales calls to help generate businessAssists the PractitionerPerforms a variety of additional administrative and cleaning dutiesWilling to work out of several office locations in the Central PA area as neededAll other duties as assignedDESIRED QUALIFICATIONS2 years of previous office experience is preferred2 years of previous sales and customer service experience is preferredMust be well organized and able to multitask effectivelyMust have the ability to communicate effectively in EnglishMust be proficient in MS Office and possess good computer skillsMust have the ability to sit at a desk for 70%-90% of the workdayMust have experience entering data into a CRMExcellent attention to detail is imperativeOTHER INFORMATION This job description is intended to be a general guideline for applicants, employees, and managers. It is not to be construed as an exhaustive list of all duties, expectations, or qualifications. This description does not create a contract or guarantee of employment. Management reserves the right to modify job responsibilities, expectations, and qualifications. When application is complete, and automated assessment test invitation will be sent to the email on file. Please answer all questions honestly to have the best opportunity for successful submission.

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