The Client Care Specialist is a high-impact position and is critical to the success of our mission of Ending Abortion Peacefully and Prayerfully . The ideal candidate is comfortable with the uncomfortable. While very demanding, the reward of knowing you had a small part in empowering a mother to choose life for her preborn child is extraordinary. We only hire the very best candidates who possess a stable emotional intelligence and are strong examples for many of our clients' chaotic lives.
- Pray daily for the mission of Coalition Life.
- Schedule and conduct options coaching appointments with clients.
- Participate in a rotating on-call client management system.
- Continue contact with clients via phone, SMS, email, or mail throughout their involvement in the Women's Care Connect program.
- Work with other agencies on behalf of clients.
- Enter and update client information and notes in a timely manner in an online database.
- Work with clients throughout their pregnancies, understanding their needs, and helping to determine their goals.
- Chaperone client ultrasound scans.
- Perform, read and document medical grade pregnancy tests.
- Manage an ever changing caseload of clients from a variety of backgrounds.
- Maintain an exceptionally clean and organized work environment.
- Participate in regular feedback sessions involving mock coaching, peer criticism and self-assessment.
- Maintain flawless inventory of materials and reorder as needed.
Requirements
- Bachelor's degree; or at least one year of experience directly related to the duties and responsibilities of this position; or experience in social work, life coaching, counseling, or a one-on-one women's ministry.
- Completed degree(s)/certificate(s) from an accredited institution that are above the minimum education requirements may be substituted for experience.
- On-the-job life coaching training will be provided: virtual professional development courses on life coaching through the Professional Christian Coaching Institute.