Location: Chicago,IL, USA
Join the Team Thats Redefining Success.
Where Your Ambition Meets Our Mission!
Grow with Us, Lead with Purpose!
But why Choose AO Globe Life? ????
At AO Globe Life, were not just an insurance providerwere a community dedicated to protecting families, supporting dreams, and making a positive impact. We believe in the power of people, which is why were looking for a Client Engagement Representative who is enthusiastic, client-centered, and ready to be a driving force behind our mission.
And about the Role
As a Client Engagement Representative, youll be on the front lines, connecting with new and existing clients to make sure their journey with AO Globe Life is smooth, informed, and supportive. This role is perfect for someone who loves building relationships, solving problems, and helping clients feel valued every step of the way.
Ready to grow your career and make a real difference? Keep reading!
Now, Heres what youll do:
- Engage with Clients: Handle inbound and outbound interactions with a warm, professional approach, addressing inquiries, policy questions, and ensuring clients feel heard and supported.
- Build Lasting Relationships: Develop rapport and trust with clients by understanding their unique needs and providing tailored solutions to enhance their experience with AO Globe Life.
- Be the Voice of Our Brand: Represent AO Globe Life in a positive and knowledgeable manner, bringing empathy and clarity to every conversation.
- Collaborate Cross-Functionally: Work closely with our Sales, Claims, and Customer Success teams to ensure client concerns are resolved quickly and efficiently.
- Proactively Follow Up: Reach out to clients for regular check-ins, policy updates, and renewal opportunities, reinforcing AO Globe Lifes commitment to client care.
Ofcourse, What we need is someone who has..
- Exceptional Communication Skills: You have a knack for making clients feel valued, understood, and confident in their decisions.
- Experience: Experience in a customer service, client relations, or similar role (insurance experience is a bonus).
- Tech-Savvy and Organized: Youre comfortable using software, Microsoft Office, and digital communication tools to keep track of client interactions.
- Empathy and Patience: You genuinely care about people and are committed to resolving client issues with respect and attentiveness.
- Problem-Solver Extraordinaire: Youre proactive, resourceful, and love finding solutions to ensure every client has a positive experience.
By the way, Whats In It for you?
- Competitive Commission base Salary + Performance Bonuses: Your hard work doesnt go unnoticedenjoy the rewards of a job well done.
- Flexible Remote Work Options: we support a setup that works for you, allows you to work at the comfort of your home!
- Growth and Development: Access ongoing training, mentorship programs, and a clear path for advancement in a growing company.
- Comprehensive Benefits Package: Including health, dental, and vision plans to keep you covered.
- A Fun, Inclusive Culture: Join a team that values collaboration, community, and making a difference together.
Interested? Well i bet you do! Hurry!!!!
If youre passionate about people, driven to provide exceptional service, and excited about being part of a team thats transforming the client experience,
Apply Now to become a Client Engagement Representative at AO Globe Life.
Your next adventure awaits!
AO Globe Life is an Equal Opportunity Employer and encourages candidates from all backgrounds to apply. Were committed to creating a welcoming, inclusive environment for everyone.
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