About Bay4 Energy: Bay4 Energy is the leading independent renewable energy service provider, with more than 30 years of asset performance and portfolio management experience. We provide a comprehensive offering of energy and asset performance management services designed to keep owners, investors, and operators in touch with their renewable assets, while delivering optimized energy production and financial returns. Bay4 Energy is unique in that we are truly full-service; this means we have all the tools, technology and expertise under one roof to manage a project through its entire 25-30-year lifecycle. Our customers trust us as their partner to manage every aspect of a project or portfolio: from independent engineering reviews and project audits, to contract and financial management through O&M monitoring and warranty fulfillment, Bay4 can do it all. Opportunity Summary The Client Manager is completely knowledgeable in the business of renewable energy operations (solar, storage, etc.), from a contractual, technical, and financial perspective with a focus on the contractual and financial performance.They will be very detail oriented, knowledgeable on contractual and technical details of how renewable assets operate in the field.The Client Manger is the first point of contact with assigned customers and will be responsiblewill be responsible for all communications, operations & maintenance, and financial performance (both Bay4's contract and our customers budget) of their assigned customer portfolio and renewable assets. Primary Duties
- Executing the Bay4 financial plan and performing on the budgeted financial model
- Understanding all aspects of the customer agreement(s) with Bay4 and successfully executing those obligations
- Maintaining customer and contractual relationship with the portfolio / assets under the Client Managers responsibility
- Retention of both customer and contracted facilities, falling under the Client Managers responsibility
Scope of Responsibilities (for customer contracts / facilities assigned to Client Manager)
- Responsibility for the customer relationship(s), on assigned accounts
- P&L responsibility for assigned facilities
- Responsibility for contract renewals
- Responsibility for the, agreed upon, customer facility budget and the execution for assigned assets
- Understand customer contractual obligations. Develop a strategy and successfully execute the financial and operational aspects of those obligations
- Proactively implement measures to improve customer's facility performance (financial/operational)
- Manage the customer Operations and Maintenance (O&M), Time and Material (T&M), and Master Service Agreement (MSA) agreements, both financial and contractual
- Coordinate with NAES Distributed Generation Operations (DGO) to execute on contractual obligations
- Coordinate with other NAES departments for services as may be requested by the customer (in and out of scope)
- Other duties as assigned
Working Relationships The position reports to the Chief Client Officer. Compensation The initial compensation will range from $86,400 - $121,000. Education and Experience
- Bachelor's degree or equivalent experience in financial and technical renewable asset operation
- Experience in project/asset management, project controls, scheduling, contracts development and administration, and technical operation
- NABCEP certification or other component specific solar certifications helpful
Specific Skills and Knowledge
- Key skills include energy management concepts, financial analysis and contract administration
- Excellent interpersonal, verbal and written communication skills are essential
- Detail oriented, ability to handle multiple projects simultaneously, extremely professional, and customer service oriented
- Proficient in MS Office (Excel, Outlook, Word. etc.)
- Candidate must be organized, self-motivated and be able to resolve issues within an obligated time frame
- Ability to coordinate and validate monthly and YTD customer production & maintenance reporting as defined in customer agreements with other departments
Physical Requirements and Working Conditions
- This is a hybrid/remote position with some travel required
- Scheduled work times will be Monday through Friday with normal working hours being 8:00 am to 5:00 pm local time. These hours may be modified to adjust to the customer portfolio needs. Flexibility, additional hours, and weekends may be required to meet business needs.
- Must have a valid driver's license
Fit for Duty All employees will participate in the Fitness for Duty Program. This program includes a post-offer drug screening. There are extensive smoking restrictions in and around company offices and facilities. NAES Safe Safety is a core value of NAES and Bay 4. As a condition of employment, all employees are expected to be mentally alert and work safely at all times.Additionally, employees are required to adhere to all safety warnings and posted safety signs whenever on company property.Furthermore, employees must follow all NAES safety rules and procedures.Effectiveness in carrying out this responsibility is part of the evaluation of each employee's performance. NAES is committed to a diverse and inclusive workplace. It is the practice of NAES to seek employees of the highest quality and to select the individuals on the basis of merit and competence, without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, military status or affiliation protected under USERRA, or any other basis of discrimination prohibited by applicable local, state and federal law.