The Client Relationship Representative is responsible for identifying, prospecting and securing business opportunities to support new revenue growth for a specific geographic area. This includes overall responsibility for:1) Developing and implementing sales strategies for new account prospects, active and inactive client accounts2) Working with field management to plan, conduct and follow up on sales activities3) Achieving profit results in assigned areas consistent with predetermined forecasts/ expectationsSurge is a national leader with over 50 years of experience providing quality staffing and innovative workforce solutions. We take priority in building personal, long-term partnerships with our clients, and ensuring that each placement is the right fit. We are unlike other staffing agencies in that we take the time to get to know your company and its goals. Our national network has connected more than 122,000 employees on an annual basis and growing.PRIMARY FUNCTIONS
- Develop account sales plans/approaches with Manager on a minimum of 30 target accounts
- Identify prospects and develop sales strategies to secure new business. This may include sales calls, competitive analysis, coordination of presentations and proposals, in-office demonstrations, direct mail campaigns, and follow up activity
- Conduct prospect, active and inactive account sales calls independently and jointly with branch office staff and management as prioritized by Manager
- Functions as lead and primary sales resource on identified target accounts and is responsible for creating the account plan
- Partners with branch office and Headquarters staff to enhance/supplement product knowledge needed to close the sale as well as implement the product solution
- Support driving sales closure to shorten sales cycle and ensure sales goals and objectives are met
- Analyze prospect requirements and needs to understand how Company products and services can be applied to meet these needs and resolve problems
- Establish contacts in the business community including active participation in local networking events to increase brand recognition and awareness
- Record all business and sales activity in Company database as well as complete required activity reports
- Respond quickly to all customer and prospect inquiries and needs
- All other duties that may arise to ensure the successful operation of the company
QUALIFICATIONS
- High school diploma or equivalent required
- Previous business development experience
- At least 3 years proven outside direct sales including developing sales strategies, experience with focus in consultative and conducting cold calls, making sales solution-oriented sales approaches. presentations, closing techniques
- Ability to understand and accurately apply a fast-paced, highly competitive, deadline- basic math skills oriented environment
- Proficiency with Microsoft Word, Excel, Self-motivated with exhibited sense of PowerPoint, Outlook and Internet urgency in all sales and service related activity
- Ability to travel to various locations (e.g., customer sites, other company offices)
- Strong leadership skills, initiative and needed creativity with the ability to identify and convey successful techniques
- Ability to work with other team members as well as independently
- Ability to shift back and forth between two or more tasks
- Cooperative, team-oriented, patient, calm under pressure
- Ability to produce results within an autonomous environment, within company guidelines and have the flexibility to identify and respond to changes in priorities
- Strong written and verbal communication skills
- Ability to provide excellent customer service to all clients
- Ability to advise, counsel, guide and influence the opinions and decisions of other
- Familiarity with the surrounding area
EQUAL OPPORTUNITY EMPLOYERSurge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.Job Type: Full-time