Location: Gasport,NY, USA
Our client in Akron, NY?is seeking a Client Resolution Specialist to join their team. The ideal candidate will have enthusiasm for customers and excel at going above and beyond for our clients which will align successfully in the organization.
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**Job Title: Client Resolution Specialist**
**Location: Akron, NY**
**Pay Range: $18/hour**
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**What's the Job?**
+ Provide timely feedback to the company regarding service failures or customer concerns
+ Speak with customers via telephone and email to solve clients' concerns
+ Work with other departments to solve the issue
+ Work with shipping carriers on getting packages re-routed, filing claims, etc
+ Process remake order if needed
+ Collaborate with internal teams to ensure customer satisfaction
+ Processing orders
+ Other duties as assigned
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**What's Needed?**
+ High School Diploma
+ Proficient with Microsoft Outlook, Teams and Microsoft Excel
+ Experience working with UPS and FedEx
+ 1-3 years Customer Service/Sales experience
+ Must be able to communicate with customers while sounding clear and professional
+ Ability to multitask
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**What's in it for me?**
+ Ability to grow within a great company
+ Competitive pay and benefits
+ Meaningful work
+ Dynamic Environment
+ Stable company
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If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
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**About ManpowerGroup, Parent Company of:** **??** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup? (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -?_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _?-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.