Location: Bethesda,MD, USA
Company Description
We are a rapidly growing wealth management company. We offer a significant opportunity to grow professionally and personally. Our people make the difference.
Traits
We are looking for professionals who seek fulfillment and growth in delivering an exceptional client experience. Those who are results oriented, smart and driven to succeed. Attention to detail is very important. Kindness and commitment are highly valued.
Role Description
This is a full-time on-site role for a securites licensed professional located in Bethesda, MD. The Client Service Associate will be responsible for answering client inquiries, resolving issues, updating client accounts, maintaining documentation, money movement, report generation, coordinating schedules, and implementing processes to optimize efficiency and productivity.
Experience with the brokerage/wealth management industry is a must. Experience with Schwab or Fidelity is a plus. There is nothing more important than keeping clients satisfied. Smooth ops and admin are 70% of client satisfaction. This role is critical to the enterprise's success and is recognized and rewarded accordingly.
Qualifications
At Promethium, our Client Service Associates are the face of the enterprise. Client satisfaction is highly dependent on the this person. We value that.