Client Service Rep - Shareholder Meeting Services - CONTRACT (Remote)
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Client Service Rep - Shareholder Meeting Services - CONTRACT (Remote)

Broadridge Financial Solutions

Location: Albany,NY, USA

Date: 2024-11-14T07:23:40Z

Job Description:

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! The Issuer Services team is seeking several temporary Annual Meeting Services Specialists to join our team, supporting the Virtual Shareholder Meeting and Shareholder Meeting Registration products. In this client facing role, you will be responsible for overseeing all aspects of the issuer facing AGM product suites including the Virtual Shareholder Meeting process. Planning and executing shareholder meetings using our online platform will be the primary focus. To be successful, you will have an in-depth knowledge of event coordination and management, corporate proxy rules, and client communication. You will guide clients through the shareholder meeting process and Broadridge capabilities.

Do you have experience with a heavy volume of event planning and organizing? Are you passionate about excellent communication and walking clients through processes? If so, we'd love to hear from you!

This is a temporary contract role beginning in January 2025, lasting through June 2025. This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.

Responsibilities:

Fully understanding the capabilities and options for both the Virtual Shareholder Meeting and Shareholder Meeting Registration products

Plan and organize events with attention to deadlines, milestones, time constraints and any additional financial impact

Coordinate support and responsibilities both internally and with external vendors

Communicate regularly via phone, email and scheduled meetings to provide updates and set expectations as the AGM approaches

Understand client needs and expectations to deliver World Class Service Broadridge is known for

Troubleshoot issues real time and offer solution when necessary

Guide clients in a consultative manner and provide best practices for successful execution

Offer solutions to resolve problems in a timely manner

Monitor and verify live events

Manage client timeline to ensure all deliverables and communications are provided in a timely manner

Complete internal tasks and operations to prepare the Virtual Shareholder Meeting and Shareholder Meeting platform

Testing and verifying of future development enhancements

Work directly with internal Product Management team, Sales organization and Client Experience staff

Communicate daily with client contacts including C suite

Occasional onsite support of events

Qualifications:

1-3 years of experience as event coordinator or similar role

Proficient in MS Office

Excellent vendor management skills

Sense of ownership and pride in your performance and its impact on companys success

Critical thinker and problem-solving skills

Team player

Excellent time-management skills

Great interpersonal and communication skills

Compensation range: $27.00 per hour.

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

#LI-KS1

#LI-Remote

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates diversity in all its dimensions.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.US applicants: Clickhere ( to view the EEO is the Law poster.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-###-#### or by sending an email to ...@broadridge.com .

Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference ( . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.

Hear from our associates how Broadridge has maintained its culture since the shift to a remote and hybrid working model.

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Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. On and off-site working provides flexibility by balancing the needs of our clients, teams, and associates. Our Connected Workplace is grounded in the following concepts: Flexible, Accountable, Connected, and Supported. This approach allows us to achieve business goals while supporting meaningful work-life integration for our associates. Broadridges high-performance teams thrive in a culture based on trust and mutual respect that emphasizes outcomesrather than how, when, and where work is done.

We are dedicated to fostering a diverse, equitable, inclusive, and healthy environment. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.

Our goal is to ensure our associates at every level of the organization represent the diversity of the clients we serve and the communities in which we work. We pursue both top-down and bottom-up approaches to advancing diversity, equity, and inclusion initiatives and values into our culture. This is reflected in the varying backgrounds of our over 14,000 associates working in 21 countries around the globe.

Learn about our DEI Program here ( .

We believe that our associates are among our most important assets. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our Connected Workplace where associates may be working on-site, off-site, or using a hybrid model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.

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