Client Service Representative/Veterinary Assistant Float
: Job Details :

Hotham Veterinary Services in Presque Isle is looking to add a compassionate and skilled Client Service Representative to our team who is also ready, willing and able to help as a veterinary assistant when needed.At our clinic, you can help reimagine the veterinary experience in your community. Ourwelcoming environment means you'll be greeted by committed veterinarians to provide the best possible care. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.Hotham Veterinary Services is currently a 4-doctor practice with 2 locations. Our first hospital in Presque Isle and a second location in Houlton, Maine. We have a fantastic support team at each site and well-equipped, well cared for hospitals that include ultrasound, full lab, and digital radiology. We provide and maintain a well-stocked ambulatory unit for large animal services.Client Service RepresentativeHotham Veterinary Services in Presque Isle, MEWHAT YOU'LL DOAnswers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system.Warmly greets clients.Prepares patient files.Receives and relays client correspondence and updates client financial records.Answers client's inquiries about basic animal care questions and routine procedures.Educates clients on over-the-counter products such as flea and tick preventions.Admits patients and handles medical records entries accurately.Prepares client invoices for services performed.Handles payment transactions.Receives and relays telephone, fax, and email messages accurately and promptly.Assists veterinary technicians with procedures and care as needed.BENEFITSWe're passionate about helping you reach your greatest pet-ential - both at work and at home. As a result, our total compensation package is as outstanding and rewarding as the world's longest belly rub and ear massage combined:Great pay with competitive medical, dental, and vision insurance coverage.401K with 100% company match of up to 3%, and a 50% match for the 4th and 5th %.Generous paid time off to help you achieve your purr-fect balance.Employee Ruff-erral Program.Company-paid life insurance, AD&D, and short-term disability (long-term disability available).Accident and critical illness insurance.Bonding leave enhanced maternity benefit.Flexible Spending Account (FSA) and Health Saving Account (HSA).Continuing education yearly allowance for skills development.Certification fees reimbursement (eligible employees only).Commuter benefits, uniform allowance, and Employee Assistance Program (EAP).Free monthly wellness meetings focused on ways to reduce stress and anxiety, led by the medical director.Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing.Plus, special benefits to utilize for your own pet:Pet Care: Discounts on veterinary services and products.Pet Diagnostics: Discounts on reference lab testing.Pet Food: Discounts on Purina pet foods.REQUIREMENTSHigh school diploma or equivalent.Previous experience working as a Veterinary Receptionist/CSR is preferred but not required.Significant experience with basic office functions in a busy office environment.Must be a team player and have compassion for pets and their people.Employment will require the successful completion of references and background check.Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.Learn more about our career opportunities at: uncommon support partners with joy.#J-18808-Ljbffr