Akkodis is seeking a Client Services Project Specialist for a Contract job with a client in Atlanta, GA (Remote). The ideal candidate'sresponsibilities include collaborating with internal teams to ensure project goals are met and assisting with issue resolution and procedural updates to support the claims and correspondence teams. Rate Range: $28/hour to $30/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Client Services Project Specialist job responsibilities include:
- Responding to complex inquiries from customers and clients via phone, email, and written correspondence, ensuring a professional and client-focused approach.
- Collaborating with internal teams, project managers, and clients to ensure project deadlines and deliverables are met efficiently.
- Assisting in the creation and updating of procedures and scripts to guide the claims and correspondence teams.
- Supporting the supervisor or Project Manager in resolving issues, ensuring the overall health of the project and identifying solutions for errors.
- Communicating with clients effectively, addressing concerns, and ensuring client satisfaction throughout the project lifecycle.
Desired Qualifications:
- Bachelor's Degree in a relevant field, such as Business, Law, or Project Management.
- Minimum 3-5 years of experience in a project coordination, client services, or legal project support role.
- Experience with client-facing communications, handling complex inquiries and providing solutions.
- Proficiency in MS Office Suite, particularly Word, Excel, Access, and Outlook, to support daily project tasks and reporting.
- Exceptional written and verbal communication skills, with the ability to convey complex information to diverse audiences.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ...@akkodisgroup.com.
Pay Details: $28.00 to $30.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance